Senior UX Researcher Kiro, Kiro

Amazon • Seattle, WA

3d

About The Position

At Amazon, Kiro is transforming how developers build, deploy, and manage
applications through AI-powered development tools. We're creating the future of
software development by making it faster, smarter, and more intuitive. As part
of the Developer AI Engineering (DAE) organization, the Kiro UX team is at the
forefront of understanding developer needs and shaping products that empower
millions of developers worldwide.

We're seeking a customer-obsessed Senior UX Researcher to join our Kiro UX team
and lead research efforts for our web products. You'll uncover deep insights
into developer workflows, pain points, and opportunities that will directly
influence product strategy and design decisions. Your research will help us
build developer experiences that are not just functional, but
transformative—enabling developers to focus on what matters most: creating great
software.

Requirements

• 5+ years of proven success leading User Research projects with demonstrated impact experience
• 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience
• Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
• Experience in leading User Research projects with demonstrated impact
• Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
• Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
• Experience with behavioral data collection, quantitative data analysis, and statistics
• Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)

Nice To Haves

• Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
• Experience in a technical field (software development, network development, IT, other related)
• Experience working in a highly Agile/Scrum environment

Responsibilities

• Own the complete research lifecycle for our web products while driving strategic impact across the developer experience.
• Apply expertise across research methodologies to solve complex problems in the developer tools space, from understanding how developers interact with AI-assisted coding to optimizing workflows for cloud-native development.
• Design and execute mixed-method research studies—including generative research to identify unmet needs, evaluative studies to validate concepts, and longitudinal research to understand adoption patterns.
• Working backward from developer needs, you'll identify opportunities to innovate and make evidence-based recommendations that shape product roadmaps.
• Transform complex datasets into clear, actionable insights and communicate research impact to cross-functional partners through compelling reports and artifacts that resonate with audiences from engineers to senior leadership.
• Your research will influence how developers worldwide interact with Kiro's AI-powered development platform, shaping products that accelerate software development and improve productivity.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level