UX Researcher

Lightricks•New York City, NY

5h•$130,000 - $139,000

About The Position

Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world’s most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Plan and execute research using a range of methods —interviews, usability testing, concept testing, surveys, and diary studies—depending on the research goals. Work closely with Product, Design, and Data teams to identify research opportunities that guide the evolution of LTX and its underlying AI capabilities. Conduct both generative and evaluative research to uncover users’ needs, workflows, and mental models when collaborating with AI. Contribute to building an understanding of AI–human collaboration , helping define what intuitive, trustworthy, and empowering AI experiences look like. Translate findings into clear, actionable insights that shape product direction, model behavior, and the overall user experience. Communicate insights creatively through storytelling, visuals, and presentations that inspire cross-functional teams and influence strategic decisions. Advocate for the incorporation of findings into our products through reporting, presenting, and working collaboratively with relevant stakeholders. Foster a culture of curiosity and educate stakeholders in order to support research democratization efforts to enable purposeful cross-functional work

Requirements

3+ years of experience in UX Research , with a strong background in B2B user research.
Proven track record of research findings impacting change
Bachelor's or Master's degree in human related field such as Human-Computer Interaction, Psychology, Sociology, Anthropology and more
Experience using varied research methods and knowing when and how to apply them
Excellent, demonstrated ability to work cross-functionally with multiple stakeholders at once. This includes relationship building, problem solving, and project management.
Great communication skills – written and verbal are a must. You know how to get users talking, how to give compelling presentations, and everything in between.
Natural curiosity and genuine interest in the field: the thought of spending your day gaining greater understanding of how people think and work excites you

Nice To Haves

Experience researching AI-driven tools or researching advertising professionals and agencies.

Responsibilities

Plan and execute research using a range of methods —interviews, usability testing, concept testing, surveys, and diary studies—depending on the research goals.
Work closely with Product, Design, and Data teams to identify research opportunities that guide the evolution of LTX and its underlying AI capabilities.
Conduct both generative and evaluative research to uncover users’ needs, workflows, and mental models when collaborating with AI.
Contribute to building an understanding of AI–human collaboration , helping define what intuitive, trustworthy, and empowering AI experiences look like.
Translate findings into clear, actionable insights that shape product direction, model behavior, and the overall user experience.
Communicate insights creatively through storytelling, visuals, and presentations that inspire cross-functional teams and influence strategic decisions.
Advocate for the incorporation of findings into our products through reporting, presenting, and working collaboratively with relevant stakeholders.
Foster a culture of curiosity and educate stakeholders in order to support research democratization efforts to enable purposeful cross-functional work

Benefits

Expected salary range is $130,000-$139,000. Actual compensation will vary based on a candidate’s qualifications, experience, and other relevant factors.
Stock options.
Health/dental/vision with the majority of premiums paid by the company.
401k with company match. (Up to 4%)
$3,000 per year is provided for lunch.
$1,000 Yearly Learning, Development, and Wellness budget.
Work from home stipend.
21 Days of PTO.
Birthdays off! Take a free day off during your birthday month to celebrate.
Talented teammates and a strong work culture supporting a healthy work-life balance.