Senior UX Researcher

Ibotta, Inc.•Denver, CO

63d•$106,000 - $125,000•Hybrid

About The Position

Ibotta is seeking a Senior UX Researcher to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The UXR team plays a critical role in assisting the organization with optimizing product launches, prioritizing resources, and identifying whitespace opportunities. UXR is at the forefront of the research industry, regularly piloting new capabilities and speaking at conferences. UXR embraces an 'all-in' team-based mentality, advocacy for the user/consumer and a focus on personal growth / development. In this role you will have the opportunity to work and interact with senior level executives and greatly influence the future direction of the organization. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

Requirements

5-7+ years experience in UX Research; experience must include an established consumer-facing product, or equivalent combination of education and experience
Comfort with ambiguity; ability to pivot project needs or priorities
Ability to communicate effectively with stakeholders
Proven ability to be a contributing member of cross-functional teams
Demonstrable understanding of UX foundational principles, both design and research
Comfort managing multiple projects, including logistics of participant recruiting, with great attention to detail

Nice To Haves

Bachelor's Degree preferred
Background in Psychology, Sociology, Anthropology, HCI, Human Factors, UX Design, or related fields preferred

Responsibilities

Provide insights and actionable recommendations to help drive user-centered product strategy
Define and execute research plans for both generative (e.g., in-depth interviews, contextual inquiry) and evaluative (e.g., surveys, usability testing) research
Deliver a variety of research deliverables informed by quantitative and qualitative data (including personas, journey maps, custom frameworks, survey results)
Socialize research findings and best practices at all levels of the organization, including with senior leadership
Represent the "voice of the user" for various high-priority business initiatives
Proactively identify and integrate new approaches to research
Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere