Senior UX Designer

Walmart•Bentonville, AR

4d•Remote

About The Position

As a Senior UX Designer, you will lead the development and enhancement of user experience strategies by conducting comprehensive research, analyzing data, and collaborating with stakeholders to align design solutions with business goals. This role requires expertise in interaction design, prototyping, and usability testing to create intuitive, user-centered products. You will influence cross-functional teams, manage partnerships, and translate research insights into actionable recommendations that drive customer satisfaction and business value. Your work will ensure consistent, scalable design solutions that anticipate user needs and improve overall product experiences. Immigration Sponsorship support is NOT available for this role. About the team: The Associate Experience Design Team – Global Front End is dedicated to delivering seamless and engaging user experiences through thorough research, prototyping, and interaction design. The team works closely with stakeholders to align design strategies with business objectives, ensuring solutions effectively address customer needs. By utilizing user insights and data analysis, the team continuously enhances usability and satisfaction. Members apply best practices in user experience and maintain clear communication across functions to foster innovation and deliver impactful digital products on a global scale.

Requirements

Experience designing user experiences that bridge between physical environments and digital products. (Examples: Self-Service kiosks, Self-Checkouts, Registers, Food-Ordering Kiosks)
At least 5+ years of experience working as a UX Designer, preferably within the retail industry.
Strong Understanding of Building Design Systems
Ability to work through ambiguous problems for different types of users operating in the same enviorment
Proven expertise in user experience design, including user research, prototyping, and interaction design.
Design for users who use in-store experiences to do their job and operations, as well as for customers who are purchasing or needing help in a store.
Strong ability to conduct user discovery through interviews, surveys, and journey mapping to identify gaps and improve UX strategies.
Experience managing stakeholder relationships with effective communication, engagement, and consensus-building skills.
Proficiency in analyzing and interpreting qualitative and quantitative data to inform design decisions and business strategies.
Skilled in usability testing, iteration, and applying user-centered design principles across digital platforms.
Ability to develop detailed design specifications, wireframes, and prototypes aligned with business goals.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Nice To Haves

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Driving product development in a user experience area
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Conduct user research including interviews, surveys, and contextual inquiries to identify experience gaps and inform design strategies.
Develop and refine interaction designs and user journeys based on data analysis and emerging consumption trends.
Collaborate with stakeholders to align UX solutions with business goals and communicate design rationale effectively.
Create prototypes and detailed design specifications adhering to user-centered principles and platform guidelines.
Lead usability testing efforts, analyze feedback, and iterate designs to enhance product effectiveness and customer satisfaction.
Manage partnerships to integrate UX insights into product development and drive continuous improvement.