Sr UX Designer I

RELX•Home based-North Carolina, IL

1d•$95,300 - $158,800

About The Position

The Senior UX Designer will lead UX design activities for KYC Orchestrator and represent the user within the product team. Working with Product Management, UX Research, Engineering, Data Science, Architecture, and business stakeholders, the designer will understand customer needs and shape effective product experiences. The role contributes from the product’s early stages by exploring customer workflows and use cases, creating and testing design concepts, and turning findings into clear recommendations. The successful candidate will work on complex, evolving product challenges, combining customer-centered thinking with hands-on design execution. Research and product evidence will guide the work, and the designer will help cross-functional partners understand users’ needs. The position focuses on transforming KYC data, risk signals, evidence, and investigation workflows into intuitive experiences, including AI-assisted product experiences designed with transparency, evidence visibility, human review, and user control. The role is part of the Bankers Almanac Product Team at LexisNexis Risk Solutions, which develops Counterparty Due Diligence solutions for financial institutions. The team works through rapid experimentation and iterative delivery, partnering across technology, design, data science, sales, marketing, strategy, and executive leadership. The position is eligible for an annual incentive bonus. Base pay is listed as $95,300–$158,800 nationally, with geographic differentials: $100,100–$166,800 in Illinois and $104,800–$174,700 in Chicago, Illinois.

Requirements

Experience in UX, product, interaction, or related design roles.
Experience designing complex digital products, SaaS platforms, enterprise applications, or workflow-driven systems.
Demonstrated experience leading UX design for products, features, or significant initiatives.
Strong skills in interaction design, information architecture, prototyping, user flows, wireframing, and high-fidelity design.
Proficiency with Figma and familiarity with modern design tools and practices.
Experience translating customer research, feedback, analytics, and product insights into effective design solutions.
Strong communication, presentation, facilitation, and cross-functional collaboration skills.
A portfolio demonstrating customer-centered problem solving, design execution, iteration, and collaboration.
Submission of a portfolio is required, including case studies showing customer problem understanding, complex product design, research and testing iteration, collaboration with Product Management and Engineering, and carrying design work through implementation.

Nice To Haves

Experience with data-rich, configurable, or workflow-intensive products.
Experience with compliance, risk, financial services, investigations, or decision-support solutions.
Experience designing AI-assisted, generative AI, conversational, or agent-supported experiences.
Familiarity with responsible AI principles, including transparency, source visibility, human review, and user control.
Experience taking new products from customer discovery through validation and delivery.
Familiarity with Agile/lean product development, design systems, and reusable components.

Responsibilities

Lead end-to-end UX design for KYC Orchestrator, from customer discovery and concept development through implementation.
Translate complex KYC data, risk signals, evidence, and investigation workflows into intuitive, actionable user experiences.
Create customer journeys, information architecture, user flows, wireframes, prototypes, design patterns, and high-fidelity designs.
Design and explore AI-assisted experiences with appropriate transparency, evidence visibility, human review, and user control.
Partner with Product Management and customers to conduct interviews, workflow analysis, concept testing, and usability evaluations.
Use customer feedback, research, analytics, and product data to validate problems and continuously improve solutions.
Collaborate with Product, Engineering, Research, and other stakeholders to balance customer needs, business goals, and technical requirements.
Lead design reviews and communicate design concepts, research findings, recommendations, and tradeoffs to technical and business stakeholders.