Senior UX Designer, AWS Applied AI Solutions

Amazon • Sunnyvale, CA

2d

About The Position

We’re seeking a Senior UX Designer to lead the design of AI-native business
applications and end-to-end customer experiences. This role goes beyond feature
ownership, you will define experience strategy, shape product direction, and
drive bar-raising design quality across services and journeys.

As a Senior UX Designer, you will operate at both system and product levels,
translating ambiguous problem spaces into clear, opinionated experience
directions. You will partner with product, engineering, and applied science to
define what we build and why, not just how it looks or behaves.

You will play a key role in evolving how we design for AI teammates, moving from
assistive interfaces to proactive, context-aware, and trustworthy systems. This
includes defining new interaction paradigms, trust models, and human-AI
collaboration patterns.

We are looking for designers who are not only thinkers but builders, comfortable
leveraging AI-accelerated workflows, rapid prototyping, and vibe coding to bring
ideas to life quickly and influence decisions through tangible artifacts.

This is an opportunity to lead through design, shape long-term vision, and raise
the quality bar for the next generation of AI-powered solutions.

About the team
AWS Applied AI Solutions is an organization with ambitions to be a leading
provider of business applications, leveraging Amazon’s unique experience and
expertise, used by millions of companies worldwide to manage day-to-day
operations. Our mission is to accelerate our customers’ businesses by delivering
intuitive, differentiated technology solutions that solve enduring business
challenges.

We blend vision with curiosity and Amazon’s real-world experience to build
opinionated, turnkey solutions. Where customers prefer to buy over build, we
become their trusted partner, delivering solutions that are no-brainers to adopt
and easy to scale.

Requirements

• 7+ years of design experience
• Proven ability to lead end-to-end design for complex systems or cross-product experiences.
• Strong track record of influencing product strategy and cross-functional decisions.
• Expertise in interaction design, with high standards for usability, clarity, and craftsmanship.
• Experience leveraging AI-powered design tools and rapid prototyping workflows.
• Strong communication and storytelling skills, with the ability to influence senior stakeholders.

Nice To Haves

• Experience designing AI-powered or intelligent systems, especially AI teammates or agentic experiences.
• Experience defining new interaction paradigms for emerging technologies.
• Strong systems thinking with experience building or scaling design systems and frameworks.
• Experience working in 0→1 or highly ambiguous problem spaces.
• Experience mentoring other designers and elevating team-wide design quality.
• Comfort operating in fast-paced environments where exploration, iteration, and refinement happen rapidly.

Responsibilities

• Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value.
• Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration.
• Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar.
• Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts.
• Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights.
• Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed