Senior User Researcher

Amplify

2d • $95,000 - $109,000

About The Position

Amplify is looking for a Senior User Researcher to lead and execute user research initiatives across Amplify's Literacy, Math, Science, and Platform product portfolio. As a member of an agile Market and User Research team, this colleague will work across multiple product areas and should be comfortable quickly building context on new products, domains, and stakeholders needs. The Senior User Researcher will serve as a strategic thought partner to Product, Design, Marketing, Sales, and other research teams, helping teams understand how educators and students interact with Amplify products and evaluate new features, workflows, and experiences. This role requires strong research expertise and judgment, including the ability to prioritize high-impact initiatives, make clear tradeoffs, and help partner teams focus on the research questions most likely to inform meaningful product and business decisions.
The ideal candidate is highly organized, collaborative, and passionate about building the best possible educational experiences for K-12 educators and students. This role will report to the Director of Marketing and User Research.

Requirements

• Minimum 5 years conducting user research, with expertise in both quantitative and qualitative methods, including discovery research, usability testing, A/B testing, focus groups, field research, interviews, and surveys
• Proficient user of Google Suite (e.g., Google Sheets, Google Slides) and Microsoft Excel for data analysis and visualization
• Extensive experience with user research platforms and survey tools (e.g., Rally, SurveyMonkey)
• Proven track record of delivering methodologically rigorous research and actionable insights that influence product decisions and business strategy
• Strong project management skills, including attention to detail, managing multiple competing priorities, and navigating ambiguity and shifting timelines
• Self-directed and analytical, with a strong ability to prioritize, problem-solve, and drive projects forward independently
• Experience in coordinating and communicating between multiple stakeholders at varying organizational levels
• Knowledge of the U.S. K–12 education landscape

Nice To Haves

• 5+ years of experience leading user research in EdTech
• Experience working in the U.S. K-12 education market
• Familiarity with Amplify products and services
• Graduate degree in a relevant field

Responsibilities

• Conduct end-to-end user research projects to improve Amplify products, and proactively identify research opportunities to inform product direction
• Partner with other researchers, product managers, designers, and cross-functional teams (e.g., Data Science, Marketing, Sales) to identify key research questions and build alignment on business and research priorities
• Conduct mixed methods research with K-12 educators and students, including user interviews, surveys, usability testing, prototype testing, focus groups, and classroom observations
• Recruit, maintain, and expand a diverse panel of K-12 teachers, students, and administrators for user research
• Translate qualitative and quantitative research findings into compelling, actionable insights that inform product strategy and drive measurable outcomes across stakeholders.
• Advocate for a user-centered philosophy across all Amplify product experiences, embedding the voice of the user into decision-making at every stage of development.
• Tailor research approaches and communication of findings to meet the needs of varied audiences, product contexts, and levels of technical complexity

Benefits

• Equal Opportunity Employer
• Employment decisions based on qualifications and merit
• No discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.
• Commitment to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans.
• Background check will be required.
• May be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.
• E-Verify participant

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed