Senior Universal Banker

PLANTERS BANK & TRUST CO•Southaven, MS
•Onsite

About The Position

Responsible for building and strengthening customer relationships by providing excellent service and ensuring the customers’ needs are met by evaluating and recommending the most appropriate bank products and services. Position will require sales skills. Responsible for processing teller transactions, CSR functions and consumer loans in a prompt and courteous manner. All Planters Bank employees are required to: Live our Core Values of Head, Heart, Hands, and Feet. Be attentive to our customers’ needs with a welcoming personality. Maintain a strict standard of confidentiality involving all transactions. Possess a team-oriented attitude with a desire to see success themselves and others. Develop a working knowledge of all bank products. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management. The location for this position will be in either the Silo Square or Olive Branch location. Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Requirements

  • Bachelor’s Degree (B.A. or B.S.) from four-year College or University preferred; or 2-3 years of related experience and/or training; or equivalent combination of education and experience.
  • Active Listening – giving full attention to what a customer is saying, understanding their needs, and asking related questions.
  • Time Management – working within a time frame to complete goals.
  • Strong verbal, written and telephone communication skills.
  • Work outside of regular business hours, as deemed necessary.
  • Satisfactory Credit Bureau and Background Report.

Responsibilities

  • Building and strengthening customer relationships by providing excellent service.
  • Evaluating and recommending the most appropriate bank products and services to meet customer needs.
  • Processing teller transactions, CSR functions, and consumer loans in a prompt and courteous manner.
  • Living the Core Values of Head, Heart, Hands, and Feet.
  • Being attentive to customer needs with a welcoming personality.
  • Maintaining a strict standard of confidentiality involving all transactions.
  • Possessing a team-oriented attitude.
  • Developing a working knowledge of all bank products.
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