Senior Underwriting Technician

ICW Group•San Diego, CA

1d•Hybrid

About The Position

The purpose of this position is to perform administrative and technical functions for the Underwriting Staff in order to facilitate efficient and effective operations and a superior customer experience. ICW Group is a company with over 50 years of history, focused on creating the best insurance experience possible. Headquartered in San Diego with regional offices throughout the United States, ICW Group has been recognized for ten consecutive years as a Top 50 performing P&C organization. The company offers the stability of a large, profitable, and growing company with a strong focus on its employees. ICW Group strives to improve both its internal and external communities daily.

Requirements

High School Diploma or general education diploma (GED), required.
Minimum 6 months+ of related experience and/or training; or, equivalent combination of education and experience.
Must be proficient in Microsoft Word, Excel and Outlook.
Ability to effectively present information to coworkers and supervisors on a one-on-one basis and to organize information in a presentation is required.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write professional correspondence.
Data entry skills and the ability to learn enterprise and department specific applications.

Nice To Haves

Associate’s degree from a two-year college: Business Administration, General Education or related degree, preferred.
Working knowledge in supporting a department utilizing administrative principles and practices, desirable.

Responsibilities

Provides technical support to Underwriting staff and Underwriting Supervisors.
Accurately enters new business submission information in required systems following company guidelines.
Orders loss runs requested by agents and insureds via fax, email or mail.
Responds to general inquiries concerning department activities in accordance with established policies and procedures.
Researches, assigns, and adjusts workflow issues.
Identifies workflow issues and recommends changes for process improvement.
Merges duplicated complex accounts and verifies accurate final information.
Monitors underwriting queue and designates work to other Underwriting Techs as needed in support of the Supervisor.
Audits and ensures correction of incorrect account information in the database.
Prepares new policy submissions for quoting.
Extracts and presents Experience Modification Reports from WCIRB/NCCI.
May create, maintain, and update various information databases or other technology tools.
Assists with other project or program tasks as requested by department personnel.