Specialty GL - Senior Underwriting Specialist (Remote/Hybrid)

The Hanover Insurance Group•Atlanta, WA

34d•$105,000 - $130,000

About The Position

The Hanover’s Specialty General Liability team is seeking a Senior Underwriting Specialist with high-hazard product liability experience. The team provides admitted primary and supported excess insurance solutions for clients with challenging product liability exposures. The role may be hybrid or fully remote, with occasional travel to specialty locations; candidates in Georgia, Illinois, Arizona, Texas, Seattle, or Colorado are preferred, but qualified applicants from across the country are welcome. The actual title and level may vary based on the candidate’s qualifications and experience. The position is responsible for identifying, soliciting, underwriting, and selling new and renewal accounts that support profitable growth and align with the unit’s appetite and goals. The specialist applies advanced technical, sales, and analytical skills to develop insurance solutions and help customers manage risk. The role requires thorough knowledge of Hanover’s strategies and underwriting appetite, use of internal and external data for individual and portfolio risk decisions, and independent work within a broad Letter of Authority. The specialist manages an assigned book of business, generally involving high technical complexity and coordination, with limited direction. This is a full-time, exempt role. Work location arrangements are determined by the Company according to role requirements and business needs and may be changed at its discretion. Onsite duties, meetings, training, or other work-related activities may be required for some roles. Travel may be required based on business needs.

Requirements

Bachelor’s degree or equivalent experience.
5–7+ years of underwriting experience.
5–7+ years of experience driving agency relationships that result in profitable new and renewal business.
Experience with high-hazard product liability is sought for this role.
Ability to identify, analyze, and solve problems and manage and prioritize multiple concurrent projects.
Ability to adapt quickly to change, influence others, and advocate for change while remaining open to new ways of thinking.
Strong communication and influencing skills, including the ability to communicate confidently with internal and external business partners and select appropriate communication methods.
Sound judgment and decision-making skills, including the ability to negotiate, make business decisions within authority, and recognize when escalation is needed.
Ability to foster teamwork and collaboration, adapt to diverse perspectives and working styles, and engage groups to share information and reach objectives or deadlines.
Ability to share expertise and lessons learned and support peers and less experienced underwriters.

Responsibilities

Identify, solicit, underwrite, and sell new and renewal accounts aligned with unit appetite and growth goals.
Apply underwriting concepts, including risk selection, exposure and hazard identification and control, coverage implications, loss analysis, pricing, and rating methodology.
Use underwriting tools, disciplines, and strategies to follow underwriting guidelines and correlate pricing to exposures.
Identify the key questions needed to understand a risk’s operations, exposures, and required controls, including when initial information is limited.
Complete file documentation according to best-practice guidelines and clearly explain account decisions.
Provide clear rating instructions for quotes before preparing proposals for agents.
Manage an assigned portfolio to achieve premium, profitability, rate, retention, product mix, new business, and portfolio management goals.
Use pipeline and marketing practices and analyze financial reporting information, insurance performance measures, market factors, and underwriting data to guide risk decisions.
Prepare or analyze information concerning underwriting decisions, rates, requirements, company appetite, status, and declinations to drive territory results.
Identify opportunities to balance the portfolio by leveraging other Hanover departments and business units.
Identify, solicit, pipeline, negotiate, and close accounts consistent with business strategy; profile assigned agencies and market Hanover’s capabilities.
Stay current on state and territory issues, regulations, trends, market conditions, and competitor information.
Develop producer relationships and activities that build trust, support negotiation, and improve yield and retention.
Identify cross-selling opportunities across lines of business and customer segments, and partner with other business units to deliver comprehensive insurance solutions.
Communicate Hanover’s products and appetite at the point of sale and maintain sales practices using company systems, tools, and disciplines.
Present to agents and customers and coordinate with Specialty partners, Claims, and Loss Control to support the sales process and demonstrate service or technical expertise.
Collaborate as a resource on complex risks, pricing, trends, industry segments, coverages, and product knowledge; may conduct peer-to-peer self-audits under management direction.
Share knowledge with peers, management, and leadership; mentor less experienced or newly hired underwriters and may assist with team training.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) with company match
Tuition reimbursement
Paid time off (PTO)
Company-paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Potential annual bonus, sales incentive, short-term incentive, long-term incentive, or spot recognition awards