Senior Underwriting Officer, Construction

Liberty Mutual•Boston, MA

About The Position

This role works with the largest and most complex Construction risks to deliver Primary Casualty (WC, GL, Auto) for annual practice and wrap-up programs to these highly valued customers and prospects. This specific role will focus on our Large Construction portfolio, which serves many of the largest contractors in the U.S. This role will work with the leadership team, deliver technical expertise, and serve as a point of contact for the frontline underwriting teams on all questions, key decisions, or referrals. The role will also be involved in developing and implementing portfolio strategies to maintain and improve performance.

Requirements

Expert-level knowledge of all aspects of coverage forms, exclusions, and exposure.
Advanced knowledge of and experience operating within several different industry segments – experience with and knowledge of Construction programs key; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends.
Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model.
Superior communication skills (written, verbal, presentation, listening).
Approachability, tact, coaching/development.
Analyzing and problem solving.
Relationship and service driven.
Clear solutions orientation and commitment to achieving segment operational and financial objectives.
Negotiation skills.
Demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required.
As normally acquired through a related bachelor's degree, 10 or more years of relevant experience that includes underwriting, claims, reinsurance, coaching/developing others, working with brokers/agents and current with market trends and developments.

Nice To Haves

Pricing, structure, rating, rating plans, loss forecasting, credit risk, market knowledge, preferred.

Responsibilities

Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers' compensation, and lead/excess) in Large Construction.
Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary consultation items.
Ensures continuity and alignment between Primary Casualty and Excess (as applicable) placements.
Supports leadership on transactions and serves as a trusted advisor on exposure, coverage analysis, and key pricing/financial elements within their authority.
Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed.
Evaluates portfolio performance regularly in Large Construction, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities.
Drives UW technical excellence across Large Construction, working with Underwriting Leaders to identify and resolve issues.
Works with underwriting leaders to identify product and service enhancements and underwriter capability development opportunities (e.g., skills, tools) and coordinates improvements/resources.
Models effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams).