Senior Underwriting Consultant

iA Financial Group•Vancouver, BC

1d•Hybrid

About The Position

As an Senior Underwriting Consultant, you will play a key role in strengthening underwriting quality, operational efficiency, and alignment across teams by acting as a strategic partner to underwriters, managers, and leadership. In this role, you will provide expert coaching, hands‑on support, and guidance on complex cases to ensure consistent, high‑quality underwriting decisions. Central to supporting priorities related to holistic underwriting, service performance, process improvement, and change adoption, you will help foster a culture of continuous learning and collaboration. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company where people and their development are at the heart of our priorities, encouraging collaboration, innovation, stronger decision quality, reduced operational bottlenecks, increased confidence and autonomy among underwriters, and better alignment between strategy, operations, and client experience.

Requirements

Strong underwriting expertise and solid judgment in medical, financial, and holistic risk assessment
Ability to coach, mentor, and influence underwriters effectively without direct authority
Strong capability in handling complex files, escalations, and sensitive underwriting decisions with confidence
Clear, pragmatic communication style and ability to balance hands‑on support with a strategic, continuous‑improvement mindset
At least 7 years of experience in underwriting and risk assessment within a regulated insurance environment
Advanced level of English and French proficiency

Responsibilities

Serve as a strategic advisor and coach to underwriters across all experience levels, strengthening expertise, judgment, and professional autonomy
Provide expert guidance on complex, high‑risk, and grey‑area cases, including medical, financial, and holistic risk assessment
Lead knowledge transfer through structured training, guideline interpretation, and support of underwriting initiatives and standards
Contribute to underwriting quality and consistency through participation in complex case reviews, co‑signatures, escalations, and audit activities
Oversee workload distribution and case flow to proactively identify risks, service impacts, and operational inefficiencies
Partner with underwriting leadership to address performance challenges, manage capacity pressures, and support service objectives
Drive continuous improvement by identifying process simplification opportunities, reducing rework, and providing insight on procedural or system gaps
Act as a connector across underwriting, management, and partners by supporting change initiatives, ensuring alignment, and sharing best practices to strengthen organizational capability