Senior Underwriter
About The Position
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share. The Senior Underwriter will make sound, well-documented credit decisions on both mortgage and Partner Capital Loan applications ensuring each decision adheres to all HSBC requirements and is supported by documentation in each file.
Requirements
- Mortgage Underwriting experience as well as knowledge of Mortgage systems (both LOS and Image)
- Proven bank, mortgage business, mortgage systems related experience or equivalent
- Minimum of bachelor’s degree in business, accounting, related field or equivalent experience
- Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills
- Proficiency with personal computers as well as pertinent HSBC systems and software
- Ability to meet deadlines and objectives independently and within the team
Responsibilities
- Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk)
- Meet all performance targets including standards in quality and productivity
- Abide by first call resolution in alignment with global standards to promote customer satisfaction
- Escalate / proactively manage service levels at times of increased service pressure
Benefits
- tailored professional development opportunities
- competitive pay and benefits package
- robust Wellness Hub
- welcoming and inclusive work environment
- industry-leading volunteerism policy
- generous matching gift program
- comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
