About The Position

SageSure is seeking a Senior Underwriter, Product Technical Specialist to work within Specialty Property, a cross-functional team that develops new products and determines rate and rule changes. The role serves as a subject matter expert on Specialty Property products, maintaining technical underwriting expertise and staying current on products, guidelines, industry trends, and state regulatory changes. The specialist supports day-to-day underwriting activities, ensures adherence to carrier guidelines and procedures, and works with internal teams, agents, wholesalers, insureds, and regulators. The position also contributes to product and system development by documenting business requirements, testing system changes, communicating updates, and identifying opportunities to improve workflows. SageSure is a catastrophe-exposed property insurance managing general underwriter with a distributed workforce across 12 offices.

Requirements

  • Minimum 10–15 years of personal lines underwriting experience.
  • Solid analytical skills and demonstrated ability to interpret and analyze data.
  • Exceptional verbal and written communication skills and ability to interact effectively with internal and external business partners at all levels.
  • Ability to thrive in a dynamic, fast-moving environment and operate effectively with minimal supervision.
  • Ability to use technology, innovative tools, and methods to improve efficiency and optimize workflows.
  • Experience independently managing responsibilities while maintaining focus on organizational objectives.
  • Strong work ethic and ability to work both independently and collaboratively.
  • Expertise with Microsoft products, including Teams, SharePoint, and Loop, and experience with other insurance software.

Nice To Haves

  • Familiarity with business process modeling tools such as Visio and reporting tools such as Tableau or Power BI.
  • Bachelor’s degree, CPCU, or related professional Insurance Institute designations.
  • Strong personal lines background, including insurance data analysis and underwriting.
  • Experience with both admitted and surplus lines insurance.
  • Experience working directly with customers, insurance producers, and agents.
  • Experience with insurance software, internet email, and the Microsoft Office Suite.

Responsibilities

  • Work with the Specialty Property cross-functional team to develop new products and determine rate and rule changes.
  • Serve as a subject matter expert on Specialty Property products and stay informed about products, guidelines, trends, and state regulatory changes.
  • Ensure adherence to carrier underwriting guidelines, policies, and procedures to minimize risk exposure.
  • Support day-to-day underwriting activities, including handling referrals, ensuring insurance to value, and ordering, reviewing, and managing inspections.
  • Review and summarize claim-file content involving coverage, rescissions, prior claims, litigation disputes, and adverse risk conditions.
  • Guide operational departments in resolving complex questions about rules, forms, and procedures.
  • Collaborate with other Senior Underwriters and Underwriters on projects, workflows, procedures, and workload management.
  • Work with Compliance on DOI complaint responses, statutory interpretation, data calls, state emergency orders, and other regulatory changes.
  • Interact with wholesalers, retail agents, Territory Sales Managers, and Customer Care Representatives to support service, underwriting acumen, data quality, accuracy, and ease of doing business.
  • Communicate with wholesalers, retail agents, and insureds to ensure data quality, address underwriting exceptions, interpret coverage, and explain underwriting requirements and philosophies; communicate directly with policyholders as needed.
  • Work with Regulatory Compliance and Departments of Insurance on regulatory filings and responses for admitted products.
  • Collaborate with Software and Enterprise Solutions Teams to document detailed business requirements for underwriting projects, new products, and system changes or enhancements.
  • Create, perform, and validate system testing plans and communicate results.
  • Communicate underwriting and product-related system changes to affected departments in a timely manner.
  • Identify trends in daily underwriting activities, workflow inefficiencies, and opportunities for improvement.
  • Participate in special projects as required.
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