Senior Underwriter, Middle Market

Zurich Insurance Company Ltd.•Edmonton, AB

3d•Hybrid

About The Position

Zurich Canada is seeking a Senior Underwriter for its Middle Market team. This role involves underwriting and growing a portfolio of complex commercial P&C risks, building relationships with brokers and customers, and developing a profitable book of business within delegated authority. The position is open to candidates in Calgary, Edmonton, or Winnipeg and offers a supportive environment for professional growth. Zurich Canada utilizes AI tools in its recruitment process, but all hiring decisions are made by qualified professionals. The role follows a hybrid work model, requiring three days per week in-person presence, which may be remote for Edmonton and Winnipeg-based employees if no offices are established there.

Requirements

High School Diploma or equivalent and 3 or more years of experience in the Underwriting or Market Facing area.
OR High School Diploma or equivalent and 6 or more years of experience in the Claims or Underwriting Support area.
OR Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area.
OR Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area.
Knowledge of line(s) of business and the legal and regulatory guidelines.
Knowledge of time restraints for quotes on new and renewal business.
Experience with Microsoft Office.

Nice To Haves

Bachelor’s Degree.
Strong verbal and written communication skills.

Responsibilities

Underwrite new and renewal commercial P&C business within delegated authority, focusing on accounts with higher technical complexity.
Assess and price risks using Zurich’s underwriting tools and methodologies, ensuring alignment with underwriting strategy and risk appetite.
Structure coverage, terms and conditions that meet customer needs while achieving profitable growth and portfolio balance.
Proactively build and manage a qualified pipeline of opportunities 90–120 days before they go to market.
Develop and maintain strong relationships with assigned brokers and key accounts, acting as a trusted advisor and primary contact.
Participate in broker meetings, marketing activities and presentations to promote Zurich’s capabilities and drive new business.
Collaborate closely with internal partners such as claims, risk engineering and other underwriting teams to deliver integrated solutions and cross-sell additional lines of business.
Handle referrals and coordinate on larger or more complex accounts, ensuring consistent application of underwriting standards.
Lead or support short-term projects (typically 3–9 months) aimed at improving underwriting processes, tools or customer experience.
Share technical expertise and provide guidance to less experienced underwriters, contributing to a culture of learning and continuous improvement.