Senior UI/UX Designer

Render Networks • Denver, CO

4d • Hybrid

About The Position

Render is seeking a dynamic UI/UX designer to own the complete user experience (UX) and user interface (UI) design of the overall Render system. This role will ensure that Render’s solutions are intuitive, efficient, elegantly designed, and deliver measurable impact for customers building and managing large-scale network deployments. The candidate must be highly motivated to become an expert on the Render technology stack, learning from internal resources and customers to act as the primary voice of design and experience across the company. The successful candidate will have a passion for delivering world-class customer experiences (CX) with adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. Because Render focuses on the use of geospatial technology in utility infrastructure workflows, this role must have deep experience delivering software solutions with a map-based spatial user interface on the desktop and in the field. This role is highly customer-facing, including continuous user research to gather insights into customer needs, behaviors, and pain points through surveys, interviews, and usability testing to inform design decisions. It is also a highly collaborative role, working closely with cross-functional teams at Render including product management, customer delivery, and pre-sales to ensure a cohesive and seamless customer experience. The ideal allocation of time in this role is likely to be 50% of time researching and designing strategic user experiences across the combined platform, 30% of time on customer research and market research to build a competitive and seamless Render user experience, including component library, site map streamlining, and design architecture, etc., and 20% as the company resource for quick input or low fidelity wireframes for product enhancements.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 6+ years of experience in customer experience design, user experience design, or a similar role.
• Strong portfolio showcasing experience in user research, journey mapping, and interaction design for both web and mobile platforms.
• Specific experience in the design of digital mapping solutions
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping tools.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• Strong multi-tasking and time-management skills, with the ability to prioritize tasks.
• Excellent communication and collaboration skills, with the ability to work in a virtual and distributed work environment.
• Strong analytical skills and attention to detail.
• A team player who can work independently as well.
• Ability to work in a fast-paced, agile environment.

Nice To Haves

• Experience in field-worker-oriented software solutions for construction, field service management, or data collection (preferred)

Responsibilities

• Own the user experience design requirements for the entire Render platform across web, mobile, and BI interfaces.
• Develop and conceptualize a comprehensive UI/UX design strategy for the Render platform.
• Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Conduct user research by gathering insights into customer needs, behaviors, and pain points through surveys, interviews, and usability testing.
• Develop detailed customer journey maps to visualize the end-to-end customer experience and identify opportunities for improvement.
• Craft intuitive and visually appealing user interfaces that enhance the customer experience across all application touchpoints.
• Analyze customer data and feedback to identify trends and inform design decisions.
• Work closely with product managers, developers, marketing teams, and other stakeholders to ensure a cohesive and aligned customer experience.
• Develop prototypes and conduct user testing to gather feedback and iterate on designs.
• Monitor and evaluate the customer experience continuously, implementing improvements based on user feedback and evolving needs.

Benefits

• Flexible working
• Professional development
• Learning opportunities including: tech talks and guest speaker sessions
• Individual employees have supported and customized training and development plans
• Collaborative culture
• Technology investment
• Wellbeing focus
• Employee Assistance Program (EAP)
• Floating Leave (one additional day per year)
• Competitive paid parental leave with 12 weeks of paid leave for Primary Caregivers and two weeks of paid leave for Secondary Caregivers.
• Health insurance plan with United Healthcare

What This Job Offers

• Job Type: Full-time
• Career Level: Senior