Senior Travel Trainer

MANTECH•Chantilly, VA

14h•$88,200 - $147,200•Onsite

About The Position

MANTECH seeks a motivated and detail-oriented Senior Travel Trainer to join our team in Chantilly, VA. This is an onsite position. The Senior Travel Trainer must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech International, Inc.

Requirements

Bachelor’s degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements.
8 years of experience in Training and/or Information Technology.
Experience in delivering software applications training to end users on in a classroom, and/or one-on-one setting, and/or virtual or other equivalent teaching experience.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated initiative, sound judgment, effective decision-making.
Proficiency with Microsoft 365 Productivity applications.
Must be able to travel up to 75% domestic and internationally.
Must be a US Citizen and be able to obtain and maintain an Interim Secret clearance prior to starting this position.

Nice To Haves

One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred.
Experience training end users on complex hardware and software solutions highly preferred.
Experience delivering technical training via remote training tools such as MS Teams and Cisco Webex.
Experience with Salesforce.
Familiarity with international travel requirements such as Visa, medical, and passports highly preferred.

Responsibilities

Performs end user training and support for custom software solutions in both CONUS and OCONUS locations. Training is focused on suite of custom client applications, peripheral device management (printers, scanners, biometric devices, etc.), and applicable policies and procedures to successfully process transactions; work independently and within small teams to support various software and system-related tasks.
Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions; develop, organize, and deliver technical training and related materials in support of customers and/or company employees.
Work with customers and functional organizations to establish training content and objectives; prepare training plans from onsite database and workflow analysis.
Ability to follow defined processes and document any issues/problems clearly; ensure training material reflects current product features, provide daily status reporting to management and to the customer while engaged in a training activity.
Complete and submit all reporting requirements in a timely manner; after-hours and weekend support will be required as needed to support overseas or domestic training tasks.
Ability to establish and maintain positive relationships with internal and external customers, effective verbal and written communication skills.
Proactive personality with the ability to work with limited guidance and supervision; demonstrated critical thinking and problem-solving skills; excellent organizational skills, adept at managing competing priorities and initiating projects.