Senior Travel Consultant
About The Position
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. This role requires strong communication skills and a customer service-oriented mindset. You will search and confirm travel reservations, maintain a strong understanding of client travel policies, and fulfill requests regarding necessary regulations like DOT, TSA, passports, and visas. Additionally, you will provide clients with industry information such as low fares, exchange costs, and penalties, and seek opportunities to review and suggest improvements for operational processes and commercial relationships. Continuous learning and active communication about the state of various travel industries are also key aspects of this position.
Requirements
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
Responsibilities
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Benefits
- Flexible working hours
- Work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
