Senior Transportation Claims Adjuster

Acrisure•Oak Ridge, TN

2d•$80,000 - $100,000•Remote

About The Position

Acrisure is seeking a Senior Transportation BI Claims Adjuster to manage litigated and non-litigated bodily injury claims involving long-haul trucking, heavy transportation, and commercial passenger transportation exposures across multiple jurisdictions throughout the United States. This role is responsible for investigating, evaluating, negotiating, and resolving transportation related claims while ensuring timely, compliant, and customer-focused outcomes. The adjuster will independently manage files from assignment through resolution, including associated property damage exposures tied to bodily injury claims. The ideal candidate will have experience handling trucking or transportation bodily injury claims, exposure to litigated files, and the ability to effectively manage a high-volume caseload in a fully remote environment.

Requirements

5+ years of experience handling transportation bodily injury claims required
Experience handling long-haul trucking, semi-truck, or heavy transportation claims highly beneficial
Commercial transportation experience, including limousine, shuttle, or tour bus claims, beneficial
Exposure to litigated bodily injury claims required
Ability to independently manage a caseload of approximately 115 to 120 claims
Carrier experience highly beneficial; TPA experience also accepted
Experience evaluating liability, damages, coverage, and settlement strategy
Active adjuster license required
Multi-jurisdictional licensing beneficial
New York and California licensing or claims experience highly beneficial
Ability to work Central or Eastern time zone business hours beneficial
High school diploma or equivalent required

Nice To Haves

Additional education or industry certifications beneficial

Responsibilities

Manage a caseload of transportation bodily injury claims, including litigated and non-litigated exposures
Investigate, evaluate, negotiate, and resolve trucking and transportation related claims in accordance with company guidelines and regulatory requirements
Handle claims involving long-haul trucking, semi-trucks, and commercial transportation exposures
Review coverage, assess liability, and determine appropriate claim resolution strategies
Coordinate with defense counsel and support litigation management activities as needed
Maintain ownership of bodily injury claims and associated property damage exposures throughout the life of the claim
Maintain accurate and timely documentation within the claims management system
Communicate professionally with insureds, claimants, attorneys, vendors, and internal stakeholders
Ensure compliance with applicable state regulations and company policies
Negotiate settlements and support timely claim resolution strategies
Mentor less experienced team members and assist with claims handling guidance when appropriate
Perform additional duties and projects as assigned