Senior Transportation Analyst

StockX•Detroit, MI

6d•$90,000 - $100,000•Remote

About The Position

Help empower our global customers to connect to culture through their passions. Do you enjoy creating solutions to complex problems? Are you energized leveraging your creativity to solve real-world process and analytical challenges for a business with explosive growth potential? Are you excited about tackling transportation issues? Come work with smart, enthusiastic team members and help us build our logistics capabilities servicing millions of clients worldwide. As a Senior Transportation Analyst, you will be responsible for using analytical and quantitative methods to understand, predict, implement, manage, and enhance transportation processes. You will lead major projects and/or lead people working towards major objectives and goals. You will be responsible for assembling data, making transportation decisions, identifying problems, and developing solutions which support logistics planning and operations. You will be building internal/external relationships to collaborate on problem solving. You will be using your experience and judgment to devise solutions even when limited information is available and/or deadlines are short. You will do your work independently to be successful with minimal supervision. This position plays a critical role in ensuring that our transportation services meet or exceed customer needs and business objectives.

Requirements

Minimum of 6 years of relevant industry experience that includes senior leadership assignments and/or direct people management
Bachelor's degree in Supply Chain, Logistics, Transportation, Operations Management, Business, or related field; Master's degree preferred
Proven strategic vision with examples of leveraging existing and emerging technology and transportation services to improve customer experiences and optimize costs
Strong knowledge of the transportation industry across all modes of transportation; expertise in eCommerce and small parcel transportation with international cross-border operational models
Demonstrated leadership skills and experience managing complex projects and/or people
Strong interpersonal, written, verbal communication skills, with the ability to interface effectively with individuals at senior levels and to drive transformational change
Ability to interact with all business stakeholders in identifying business needs, building relationships and using influence skills to successfully execute cross-functional projects
Strong written and oral communication skills to present findings, make recommendations, and to drive to decisions
Ability to multitask and work independently with attention to detail and follow through
Proven ability to balance priorities, follow through, and deliver results in a fast-paced, frequently changing environment
Demonstrated analytical, organizational, problem solving and creative thinking skills
Strong customer focus with a desire to find solutions to improve the customer experience
Proficient with Google and MS Office suites, Business Intelligence tools (such as Tableau, PowerBI), data analysis tools (SQK, R, Python, DBT, advanced Excel), specialized tools depending on specific role (such as optimization, databases, financial reporting, TMS, WMS), Claude, Gemini, and ChatGpT.
Familiarity with Operations Research Models
Experience with structured project management tools and techniques (such as MS Project, Trello, Visio)

Nice To Haves

Passion for our business model and product categories a plus

Responsibilities

Understand all cost elements of transportation; be able to understand and interpret carrier rate agreements, review freight charges, perform forensic analysis on cost deviations and understand root causes, and work with internal and external stakeholders to implement necessary process improvements
Collaborate with Finance, Revenue, Operations, and Planning teams to produce analytical models to develop freight cost forecasts and support Finance with month-end, quarter-end, and year-end reporting
Develop freight cost trend analysis, determine areas of improvement, and implement solutions and report on cost reduction initiatives
Support carrier negotiations by providing ongoing analytical support, being able to evaluate and compare offers, understand short- and long-term impact of changes, and positively contribute to the negotiation process with relevant insights
Design, maintain, and continuously improve our end-to-end Logistics KPIs performance monitoring systems, incl. service levels by product, 3rd party carrier management metrics, logistics cost-efficiency metrics, logistics process-efficiency metrics
Design and help build automated tools and dashboards to visualize data sets; monitor ongoing performance of implemented initiatives and processes
Ensure data alignment across our systems and partner’s platform to drive process improvement by partnering with carriers and internal parties.
Develop business cases in support of transportation initiatives
Collect, evaluate, analyze, and disseminate data to leadership for decision making
Create BRDs (business requirement documents) and FRDs (functional requirement documents) for transportation solution development and implementation with transportation systems.
Problem solve for unusual circumstances and exceptions; use sophisticated analytical and problem solving techniques to identify root causes and identify solutions