Senior Transition Support Partner

LPL Financial•Charlotte, NC

20h

About The Position

The Senior Transition Support Partner plays a critical role in facilitating the smooth and efficient onboarding of financial advisors and their teams who are transitioning to LPL Financial Corp. This individual acts as a primary point of contact, guiding advisors through the transition process, ensuring all necessary documentation is completed accurately, and providing comprehensive support to minimize disruption and maximize advisor satisfaction.

Requirements

Minimum of 5 years of experience in the financial services industry, with a strong focus on advisor transitions, onboarding, or practice management support.
Proven project management skills with the ability to manage multiple complex transitions simultaneously.
Exceptional communication, interpersonal, and client service skills, with the ability to build rapport and trust with financial advisors.
Strong problem-solving abilities and a proactive approach to anticipating and addressing challenges.
Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite (Word, Excel, PowerPoint), and an aptitude for learning new technologies quickly.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
High degree of professionalism, integrity, and attention to detail.

Nice To Haves

Bachelor's degree in Business Administration, Finance, or a related field.
FINRA Series 7 and Series 66 (or Series 63 and 65) licenses.

Responsibilities

Serve as the lead point of contact and subject matter expert for transitioning financial advisors, providing end-to-end support throughout the entire onboarding process.
Conduct initial consultations with advisors to understand their unique business needs, operational requirements, and transition timelines.
Develop and manage customized transition project plans, coordinating efforts across various internal departments including compliance, technology, operations, and practice management.
Guide advisors and their staff through the completion of all required paperwork, and account setup procedures, ensuring accuracy and compliance with regulatory standards.
Facilitate the transfer of client accounts, assets, and data, troubleshooting any issues that arise and escalating complex problems to appropriate internal teams.
Provide training and support on LPL's proprietary technology platforms, tools, and resources to ensure advisors are proficient and comfortable.
Proactively communicate status updates, potential challenges, and key milestones to advisors and internal stakeholders.
Act as a liaison between advisors and various LPL departments, advocating for advisor needs and ensuring timely resolution of inquiries.
Identify opportunities for process improvement and contribute to the development of enhanced transition support strategies and resources.
Maintain meticulous records of all transition activities and communications.