Senior Transformation Lead

DCLI•Charlotte, NC

3d•Hybrid

About The Position

The Senior Transformation Lead is a seasoned, highly motivated professional who serves as a key driver of strategic change across the organization, with explicit accountability for delivering measurable financial and operational outcomes across the transformation portfolio. This role functions as a deputy within the Transformation Office, partnering closely with the head of the function to define priorities, identify value creation opportunities, and ensure delivery of initiatives that drive tangible business impact. As an individual contributor and team leader, the Senior Transformation Lead owns complex, high-visibility initiatives from inception through execution, including identifying value creation opportunities, solving underlying business problems, and delivering measurable financial and operational outcomes, while serving as a trusted resource and mentor for junior Transformation resources on the team. This person brings a combination of deep transformation expertise, sharp process instincts, ability to hold senior team members accountable, and the curiosity and drive to continuously push the organization toward better outcomes. The ideal candidate is energetic, intellectually curious, and proactively brings ideas and solutions to the table. They are equally comfortable leading analytical problem solving, facilitating executive conversations and driving initiatives through to financial and operational measurable results. A strong sense of structure and process discipline is essential, as is the ability to lead through influence in a matrixed environment.

Requirements

Bachelor’s degree in Business Administration, Project Management, or a related field required; Master’s degree a plus
Minimum 3 years of direct transformation experience, with a track record of leading and delivering complex, cross-functional initiatives that drive measurable financial and operational impact
5–7 years of total experience in project management, change management, strategy, or a related field
Demonstrated experience engaging and influencing senior stakeholders and executive leadership
Experience working in or supporting a Transformation Office, PMO, or similar function, with exposure to value creation, strategy, or operational improvement initiatives preferred
Exceptional structured thinking and process orientation — able to bring order and clarity to ambiguous, complex situations
Strong intellectual curiosity and proactive drive: consistently brings ideas, questions, and solutions rather than waiting to be directed
Proven ability to lead through influence in a matrixed organization without formal authority
Outstanding communication and presentation skills, including executive-level reporting and facilitation
Proficient in Microsoft Office suite; experience with Asana preferred
Deep understanding of project and program management methodologies (Agile, Waterfall, Hybrid)
Highly organized, detail-oriented, and capable of managing multiple workstreams simultaneously
Collaborative and team-oriented — invests in the growth and success of peers
Must be able to pass a pre-employment drug screening

Nice To Haves

Background in transportation, logistics, or supply chain a plus
PMP certification preferred

Responsibilities

Own and lead assigned transformation initiatives from planning through close, maintaining full accountability for delivering measurable financial and operational outcomes (e.g., cost reduction, revenue improvement, asset utilization), in addition to scope, schedule, and budget.
Maintain broad visibility across the full transformation portfolio; serve as the Senior Director’s proxy on portfolio matters and step in to support or lead initiatives as priorities and capacity require
Define initiative scope, objectives, success metrics, and delivery roadmaps in partnership with executive sponsors and stakeholders
Identify and prioritize value creation opportunities based on business performance gaps and strategic priorities
Lead structured problem solving and root-cause analysis to diagnose performance issues and develop actionable, executable solutions
Develop and maintain practical execution plans focused on key milestones, risks, and dependencies required to deliver successful outcomes
Partner with FP&A to define, track, and deliver committed financial outcomes, including identifying variances and driving corrective actions to ensure value realization
Monitor initiative progress and proactively identify and resolve issues, risks, and blockers
Conduct post-implementation reviews to capture lessons learned and drive continuous improvement
Act as a deputy and right hand to the head of the Transformation Office, supporting team direction, priorities, and operations
Own delivery of Transformation office financial targets in conjunction with head of Transformation Office
Serve as a go-to resource and mentor for Transformation resources, providing guidance on approach, tools, structured problem-solving and value creation
Model high standards of structured thinking, analytical problem solving, stakeholder engagement, with a focus on achieving measurable outcomes
Lead ideation sessions to generate new initiatives across the organization that can deliver financial and operational improvements to the business
Assist in resource planning and workload management across the transformation portfolio
Support onboarding and development of new team members as the function grows
Champion and continuously refine the Transformation Office’s operating model, governance frameworks to enable effective decision-making and drive value delivery across initiatives
Identify opportunities to improve how the team plans, tracks, and reports on work — and drive those improvements to implementation
Define, track, and report on operational KPIs and performance metrics for assigned initiatives in partnership with Performance Finance, ensuring metrics clearly reflect intended outcomes and drive actionable insights and decision--making
Ensure consistency in documentation, communication, and closeout, with a focus on clarity, accountability
Promote and share transformation best practices across the organization
Build and sustain strong relationships with stakeholders at all levels, including senior leadership and C-suite partners
Drive clear, concise, and proactive communication across workstreams and to executive audiences, highlighting performance vs. plan and required actions
Anticipate stakeholder needs and drive alignment on priorities, tradeoffs, and decisions, ensuring timely and effective outcomes
Maintain strong working relationships with FP&A and Performance Finance, ensuring alignment on financial targets, measurement, and delivery of committed outcomes
Maintain strong working relationships with FP&A and Performance Finance as key partners; serve as the Transformation Office’s primary liaison for financial measurement and performance reporting on the initiative portfolio
Support the Senior Director in preparing for and following up on governance forums, ensuring clear decisions are made, actions are tracked, and outcomes are delivered
Facilitate workshops, working sessions, and steering committee meetings as needed
Communicate operational and financial progress across the Transformation Office clearly and consistently to senior leadership
Stay current on industry trends, emerging tools, and transformation methodologies, and apply insights to identify new value creation opportunities and improve business performance.
Perform other duties as assigned