Senior Training Specialist
About The Position
At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Join our mission to simplify enterprise automation by empowering users to build and deploy integrations with ease. As a Senior Training Specialist, you will be the "voice of Celigo" for our customers. You will lead the delivery of our flagship Liftoff live training program while taking a lead role in its operational management. This is the perfect role for a master facilitator who is ready to move beyond just "teaching" and wants to help manage and evolve a high-impact enablement program.
Requirements
- 4–6 years in technical training, instructional design, or enablement, preferably within the SaaS or iPaaS space.
- You have a proven track record of keeping virtual audiences engaged for 60-90 minutes at a time.
- You can take a concept like "API Orchestration" and make it make sense to a beginner, while still holding your own with a developer.
- You have a natural "Program Management" brain. You enjoy organization, process improvement, and finding ways to make recurring tasks more efficient.
- You are excited by the opportunity to "own" a program and take it off the hands of leadership, treating it as your own business unit.
Responsibilities
- Lead Live Facilitation: Own the classroom. You will lead interactive, high-energy, instructor-led sessions that simplify complex technical workflows into actionable steps for our customers.
- Program Lifecycle Management: You won't just follow a schedule; you’ll help build it. You will oversee the logistics of the Liftoff program, including scheduling, enrollment strategy, and resource management.
- Content Modernization: Partner with Product SMEs to ensure our training materials (decks, labs, and guides) stay ahead of our rapid release cycles.
- Optimize the Learner Journey: Analyze participant feedback and survey data to identify gaps in the training experience and propose creative solutions to improve adoption.
- Cross-functional Coordination: Act as a key liaison between the Enablement team and Customer Success to ensure our training aligns with the real-world challenges our customers face.
- Operational Excellence: Maintain the "engine" of the program working with our LMS Administrator, tracking certifications, and ensuring every learner has a seamless experience from registration to completion.
Benefits
- Remote-first culture, built on trust, collaboration, and transparency
- A high-growth, inclusive work environment where innovation thrives and ideas are implemented
- Lightspeed learning opportunities to keep you at the leading edge of your field
- Exceptional coworkers who challenge and inspire you daily
- Competitive compensation and benefits, including:
- Three weeks of vacation (starting year one)
- Wellness days and holidays to recharge
- Parental leave and a generous benefits package
- Monthly tech stipend
- Recognition and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
