Senior Compliance Training Specialist

Pay Lynxs•Portland, OR

13d•$85,000 - $100,000•Hybrid

About The Position

PayLynxs is seeking a Senior Compliance Training Specialist to play a key role in onboarding, training, and enabling customers to successfully use the SimpliRisk platform. This role sits within the Customer Support team and is designed for an experienced BSA/AML professional who enjoys teaching, mentoring, and translating real-world compliance experience into effective software usage and workflows. Job Description This is a full-time position to be part of our SimpliRisk support team with a concentration on training new and existing clients on how to get the most out of the SimpliRisk platform. The person would be responsible for the following activities:

Requirements

3–5 years experience working in a BSA/AML compliance role at a bank or credit union
Hands-on experience using commercial BSA/AML software platforms
Familiarity with SAR and CTR processes and supporting documentation
Experience supporting or training others on workflows, tools, or systems
Experience with other bank operations tasks such as teller operations, item processing, payment processing.
Comfortable explaining technical or compliance concepts to non-experts; comfortable with data analysis.

Responsibilities

Lead client training sessions for new and existing customers, including platform setup, configuration, and best-practice usage
Serve as a subject-matter resource for the support team, helping with BSA/AML concepts, workflows, and platform use
Contribute to internal training materials, documentation, and playbooks to improve consistency and speed across the support function
Identify common client challenges and patterns and partner with Product and Support leadership to improve training, workflows, and tooling
Handle complex support inquiries related to BSA/AML use cases, data questions, and platform configuration