Senior Training Operations Supervisor - 1st Shift

GXO Logistics

1d•Onsite

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Supervisor, Operations Training, you will oversee the activities of the department and its instructors in training members of the Operations team. Become a part of our dynamic team and we'll help you build a career that will exceed your expectations.

Requirements

3 years of closely related experience
1 year of experience training, coaching or leading others
Experience in a distribution/supply chain environment, including with warehouse management or inventory systems
Ability to adhere to the 7S program
Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices

Nice To Haves

Associate or bachelor’s degree
2 years of experience in a leadership role with supervisory responsibilities
Experience working in an ISO environment
Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
Ability to establish and maintain effective, collaborative work relationships both internally and externally

Responsibilities

Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements
Train and facilitate trainings; train, coach and develop others to serve as training instructors
Maintain Kronos time records for direct reports; attend and audit new hire classes and follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Generate special reports from the Employee Training Database and timekeeping system
Organize and execute a process for maintaining, filing and storing all training records
Enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization