Senior Training Consultant

Caterpillar•Peoria, IL

7d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We are seeking a skilled Training Consultant to join our Construction Industries Training team working within the Caterpillar’s Customer Solutions Core Regions Division. This role will have responsibility to support our Training Transformation.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.

Nice To Haves

Ability to drive change in complex organizations
Proven success in building partnerships internally and externally to drive results
Lean thinking and agile mindset
High EQ and excellent interpersonal skills
Proven ability to operate in ambiguity,; demonstrates resilience and agility
Able to work across business units; proven success building partnerships and driving results
Proven record in change management
Strategic problem-solver
Progressive work experience in training or learning roles with a focus on digital content / platforms
Previous experience acting as an architect for new training platform launch
Experience working in an international environment and in a highly complex matrix environment

Responsibilities

Provide expertise in developing and delivering training modules, courses and programs for the new Learning Experience Platform (LXP); ensuring that courses and materials are relevant and have an exceptional user experience.
Developing, reviewing and maintaining training materials to ensure quality and compliance with organizational policies and procedures.
Super User / Senior Administrator / User Access Management (LXP internal)
LXP Site Layout Designer / AI Optimization
Content Library Curator and Learner Experience Instructional Designer
Live System Demos & Advanced Troubleshooting
Analyzing new training methods, tools and content options to determine the feasibility of use and application in future dealer training programs.
Consulting business partners on training requirements and content development.
Must be able to travel up to 20% (Domestic & International)