Senior Training and Development Specialist

CNA•Arlington, VA

3d•Hybrid

About The Position

This role serves as the company's training and development lead, responsible for partnering with HR and hiring managers to align learning and development goals with business objectives. The specialist will assess training needs, develop and deliver curriculum, manage training administration, and drive professional growth initiatives for leaders, employees, and teams. The position also involves conducting employee relations investigations, providing guidance on policies and laws, and performing other assigned duties.

Requirements

Bachelor's degree in Human Resources, Business, or related field, or equivalent combination of education and work experience.
Minimum of 8 years of progressive training and HR experience.
5 years cumulative experience in Training and Employee Relations.
Proven experience in designing multiple training events in a corporate setting.
Hands-on experience managing simple to complex, high-risk Employee Relations cases from intake to investigation to resolution.
Ability to work in a fast-paced, dynamic environment with adaptability to changing priorities.
Demonstrated excellent written and verbal communication skills.
Strong analytical skills and ability to exercise sound judgment.
Excellent interpersonal skills with an ability to inspire trust.
Knowledge of local, state, and federal employment law and regulations.
High level of personal and professional ethics and integrity.
Demonstrated record of seeking and expanding knowledge of best practices.
Extensive knowledge of instructional design theory and learning principles.
Proven ability to master the full training cycle.
Excellent instructional design skills, attention to detail, and organizational abilities.
Demonstrated skills/strength in consultation, and research and assessment of HR programs.
Adequate knowledge of learning management software.
Familiarity with traditional and modern training methods, tools, and techniques.
Familiarity with talent management and succession planning.
Ability to conduct cost-benefit analysis and calculate training ROI.
Ability to present complex information to a variety of audiences.
Proficiency in MS Office and in database software.

Nice To Haves

Master's degree
PHR/SPHR Certification
Experience in Organizational Development

Responsibilities

Partner with Director, Human Resources and hiring managers to understand business units' learning and development goals and translate them into impactful learning strategies.
Assess training needs, develop curriculum, and deliver training sessions to improve workplace performance and align with company values.
Manage the administration of training and development processes, maintain quality standards, and contribute to company objectives.
Build annual training programs, develop curriculum and instructional materials, and deliver courses.
Direct structured learning experiences and evaluate ongoing programs for effectiveness, making adjustments as needed.
Collaborate with stakeholders to identify training gaps and develop targeted solutions.
Support the acclimatization of new hires and assist with orientation sessions.
Advance innovative ideas and practical applications for professional growth.
Curate and deliver foundational and advanced trainings aligned to learning strategy and leadership development programs.
Stay updated on training and development research, learning theory, and new methods.
Conduct trends analyses, draw conclusions, and make recommendations.
Report on progress towards goals and accomplishments.
Respond to employee relations matters, including performance management and formal complaints, by conducting thorough and unbiased investigations.
Prepare investigation reports and make recommendations for appropriate action.
Develop collaborative relationships to identify and de-escalate conflicts early.
Provide guidance to ensure consistent adherence to company policies, procedures, and laws.
Perform other duties as assigned.