Senior Trade Services Processor
About The Position
Wells Fargo is seeking a Senior Trade Servicing Processor within Commercial Banking Operations as part of Wholesale Operations. In this role, you will provide support for processing new collections, payments, trade acceptances and tracing outstanding items. You will also provide all letter of credit services to customers, performing complex services including opening letter of credits, processing payments and informing customers of discrepancies. Additionally, you will support the performance of less experienced staff and the overall effectiveness of the team, provide subject matter expertise and interpretation of procedures, and process complex, non-standard and time sensitive letter of credits. You will collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals, interact with internal customers, and receive direction from leaders while exercising independent judgment and developing knowledge of function, policies, procedures, and compliance requirements.
Requirements
- 2+ years of Trade Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice To Haves
- Leadership experience
- Knowledge and understanding of risk management in credit, market, or operations
- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solution
- Strong analytical skills
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Ability to work independently and in a team environment
- Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to work in a fast-paced deadline driven environment
- Fast and accurate keying skills
- Strong attention to detail and accuracy skills
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Responsibilities
- Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
- Support performance of less experienced staff and overall effectiveness of team
- Provide all letter of credit services to customers
- Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
- Assist with distributing, reviewing work, training and guiding less experienced staff
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Process complex, non-standard and time sensitive letter of credits
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Benefits
- Relocation assistance is not available for this position
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
