Senior Trade Compliance Specialist (Licensed Customs Broker)
About The Position
JORI Logistics is seeking a highly experienced Senior Trade Compliance Specialist (Licensed Customs Broker) to serve as our lead subject matter expert for all Canadian trade compliance matters. Reporting directly to the Manager of Canadian Operations, this senior-level role holds full ownership of the Canadian adjustment process and serves as the primary consultant for complex client compliance inquiries. This position goes beyond day-to-day execution and plays a critical role as an educator, mentor, and strategic advisor to both internal teams and external clients. The ideal candidate is a proactive, self-directed leader with deep regulatory expertise who can mitigate risk, improve compliance accuracy, and provide trusted guidance to both operations and client stakeholders. Your responsibilities include, but are not limited to:
Requirements
- Licensed Customs Broker (LCB) / Qualified Person designation
- Minimum 7–10 years of progressive experience in Canadian customs brokerage and trade compliance
- Deep working knowledge of the Customs Act, Customs Tariff, SIMA, and OGD/PGA requirements
- Extensive hands-on experience managing CAD adjustments (formerly B2s) and CBSA compliance verifications within the CARM environment
- Exceptional verbal, written, and presentation skills, with the ability to translate complex regulations into actionable business guidance
- Strong ability to operate autonomously while collaborating cross-functionally
Nice To Haves
- Certified Trade Compliance Specialist (CTCS) designation (highly desired; candidates without certification will be expected to obtain it)
- Experience delivering client webinars, training sessions, or compliance presentations
Responsibilities
- Canadian Adjustment Process Ownership
- Manage the end-to-end adjustment process under CARM, including Commercial Accounting Declaration (CAD) adjustments, mass adjustments, and voluntary disclosures
- Ensure all CAD adjustments are prepared accurately and submitted within CBSA pre- and post-payment timelines
- Conduct root cause analysis to identify error trends and implement corrective actions
- Provide training and guidance to internal teams to reduce recurring discrepancies
- Client Consulting, Education & Engagement
- Act as the senior compliance Subject Matter Expert (SME) for complex Canadian customs inquiries
- Serve as the primary compliance point of contact for client consultations
- Lead client meetings and deliver presentations on specialized compliance topics such as tariff classification, customs valuation, rules of origin, and CARM
- Contribute to Canadian compliance educational content, including regulatory updates and client-facing webinars
- Represent JORI and support clients during CBSA compliance verifications and audits
- Regulatory Administration & Operations Leadership
- Lead internal and external initiatives related to the CARM Client Portal (CCP), including delegated authority workflows
- Continuously evaluate, enhance, and optimize internal compliance processes
- Provide expert mentorship, guidance, and support to junior team members and operations staff
Benefits
- Paramedical coverage and benefits
- Group insurance
- Work flexibility with our hybrid work model in Calgary or fully remote if located elsewhere in Canada
- Career growth opportunities with our international portfolio
- Education support and personal development programs
- Reimbursement for home office equipment set up
- An opportunity to join a family-first, tight-knit team with incredible culture!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
