Senior Total Rewards Benefits Administrator

Payscale

16d•Remote

About The Position

This role supports the day-to-day administration of U.S. and global benefits and leave programs, with a strong emphasis on employee support, process execution, and operational accuracy. The work is highly hands-on and service-oriented, focused on helping employees navigate benefits and leave while keeping programs running smoothly and consistently.

Requirements

3–5 years of hands-on experience in benefits and/or leave administration, or equivalent HR experience.
Solid working knowledge of U.S. benefits and leave regulations (ERISA, FMLA, COBRA, HIPAA).
Experience administering benefits in ADP or a similar HRIS.
ented, and not afraid of a spreadsheet.
Strong communicator with a service-first mindset who enjoys supporting employees and answering questions.
Experience working with brokers, vendors, or insurance carriers in a support role.
Able to manage recurring processes, deadlines, and follow-through in a fast-paced environment.
Collaborative, approachable, and reliable—the kind of person people trust to get things done.

Nice To Haves

exposure to self-funded medical plans.
Experience administering global benefit programs
Certifications (CEBS, PHR, SPHR).

Responsibilities

Administers day-to-day benefits and leave processes, including enrollments, terminations, claims, COBRA, FMLA, disability, and employee support.
Serves as a primary point of contact for employee benefits and leave questions, providing timely, clear, and supportive guidance.
Maintains accurate and confidential employee, benefits, and leave records.
Supports compliance with benefits and leave regulations, escalating issues as needed.
Assists with 401(k) administration and supports global retirement and pension programs.
Partners with Payroll to ensure accurate deductions, contributions, and timely processing.
Coordinates benefits billing, reconciliations, standard reporting, and approvals.
Works with brokers and vendors to support ongoing administration and issue resolution.
Reviews file feeds and reports, flags discrepancies, and takes routine action.
Supports global benefits administration by assisting with employee inquiries and program operations across regions.
Documents and maintains benefits and leave procedures and supports employee-facing communications.
Identifies small, practical process improvements while maintaining strict confidentiality.
Provides backup support for compensation analyst on total rewards team.

Benefits

Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
14 Paid Company Holidays, includes 2 floating holidays (you choose!)
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
Unlimited infertility coverage benefits through our medical plans
Additional supplemental health benefits offered to you and your family
401(k) retirement program with a fully vested immediate company match
16 weeks of paid parental leave for birthing and non-birthing parents
Health Savings Account (HSA) options and company contributions each pay period
Flexible Spending Account (FSA) options for pre-tax employee allocations
Annual remote work stipend to be used on wellness or home office equipment