Senior Third Party Firmware Program Manager
About The Position
Hewlett Packard Enterprise is seeking a Senior Program Manager to establish and lead a cross-functional program governing third-party firmware incorporated into HPE products and solutions. The role will build an operating model to ensure supplier-developed firmware is identifiable, secure, supportable, traceable, and managed throughout its lifecycle—from product and supplier selection through deployment, vulnerability management, sustaining, and end of support. The program spans third-party technologies including power and cooling infrastructure, CDUs, RDHXs, ARCS/MCS, PDUs, power shelves, inverters, SSDs, memory, and other supplier-provided devices containing field-upgradable firmware. The position works across engineering, product security, supply chain, procurement, quality, services, product management, and suppliers, driving governance, lifecycle processes, supplier accountability, risk management, and executive decisions. This is a hybrid role requiring an average of two days per week in an HPE office. The position is listed in the Engineering job category at level TCP_04.
Requirements
- Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
- At least 8 years of technical program management, engineering program management, product lifecycle management, or comparable experience.
- Extensive experience using project and program planning tools and software packages to create, manage, and track project results.
- Excellent analytical and problem-solving skills.
- Demonstrated business acumen and experience managing all aspects of programs, communicating with stakeholders, and directing matrixed teams and resources.
- Excellent written and verbal communication skills; mastery of English and the local language.
- Ability to communicate program plans, proposals, and results effectively, and negotiate options at senior management levels.
- Demonstrated ability to lead complex, cross-functional programs across engineering and business organizations.
- Experience with firmware, embedded systems, servers, infrastructure products, hardware lifecycle management, or related technologies.
- Working knowledge of firmware cybersecurity, vulnerability management, secure development, and supply-chain security.
- Experience working with third-party suppliers, Procurement, Supply Chain, and contractual requirements.
- Strong program governance, risk management, executive communication, and organizational influence skills.
- Ability to translate engineering, cybersecurity, supplier, and customer-support requirements into an executable operating model.
Responsibilities
- Define the enterprise operating model, RACI, decision rights, and escalation paths across Firmware and Hardware Engineering, Product Security, Supply Chain, Procurement, Quality, Services, Product Management, and suppliers.
- Establish repeatable end-to-end firmware lifecycle processes covering supplier qualification, firmware and security assessment, product qualification, release, deployment, updates, vulnerability response, sustaining, and end of support.
- Partner with Product Security and suppliers to establish requirements for secure firmware, vulnerability management, SBOMs, firmware signing and provenance, secure development, supply-chain cybersecurity, and applicable regulatory requirements.
- Work with Procurement and Supply Chain to establish contractual expectations for firmware quality, availability, security updates, vulnerability remediation, support duration, incident response, and end-of-life notification.
- Establish decision criteria for HPE-branded versus supplier-branded products and ensure firmware ownership and lifecycle obligations are understood before products are introduced.
- Ensure Services, field teams, and customers can identify shipped and supported firmware, obtain approved updates, understand upgrade requirements, and access clear HPE and supplier escalation paths.
- Drive decisions and resolve issues across organizational boundaries while leveraging established HPE and Compute processes where practical.
- Maintain program-level risks, metrics, and governance mechanisms, and translate technical, supplier, security, and lifecycle issues into clear leadership decisions.
Benefits
- Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Programs and investment supporting personal and professional development and career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
