Senior Tester

Shree Narayani Networking Solutions•McLean, VA
•$50•Onsite

About The Position

The User Acceptance Testing Liaison serves as the bridge between Multifamily business stakeholders and product teams, ensuring that solutions are validated against business needs before release. This role coordinates UAT planning and execution, supports user acceptance testing activities, facilitates clear communication across teams, drives timely issue resolution, and helps confirm that delivered capabilities meet quality, usability, and operational readiness expectations.

Requirements

  • 3-5 years of hands-on experience with conflict management
  • Strong understanding of Microsoft 365, Jira, and Confluence
  • Basic testing experience
  • Experience with UAT effect planning
  • Risk identification
  • Defect management
  • Negotiation
  • Bachelor's degree in business, information systems, computer science, or a related field, or equivalent professional experience.
  • Experience in User Acceptance Testing (UAT), software testing, business analysis, product support, or a similar role.
  • Excellent verbal and written communication, facilitation, relationship-building, and stakeholder management skills.
  • Strong working experience with Atlassian tools such as Jira and Confluence, as well as the Microsoft Office suite, especially Excel and PowerPoint.
  • Results oriented mindset and the ability to operate with good humor and grace under tight deadlines and competing priorities
  • Strong understanding of the testing lifecycle, including scope definition, test planning, case development, execution coordination, defect management, reporting, and sign-off.
  • Demonstrated ownership and accountability in proactively identifying and resolving risks, blockers, and dependencies.
  • Experience developing executive-ready status updates, dashboards, or quality summaries for leadership review

Nice To Haves

  • Product knowledge
  • Mortgage banking experience
  • Candidates with a Business Analyst background would also be a good fit for this type of role.

Responsibilities

  • Serve as the primary point of contact between Product teams and Business SMEs to coordinate user acceptance testing for new functionality.
  • Partner with Product and Business teams to translate business process flows and operational scenarios into clear UAT test cases, scripts, validation checklists, and test data using standardized templates and processes.
  • Facilitate UAT sessions, walkthroughs, and readiness reviews so participants understand objectives, scenarios, dependencies, and expected outcomes.
  • Coordinate test data, environment readiness, tester access, job aids, and supporting documentation required for successful execution.
  • Conduct regular touchpoints and UAT office hours to identify blockers early, answer questions, and maintain testing momentum throughout each 2–3-week cycle.
  • Track defects, blockers, risks, and open questions; ensure reported issues are documented, categorized, prioritized, assigned, and resolved in partnership with Product Owners, Product Analysts, and Business SMEs.
  • Consolidate testing results, summarize quality trends, report progress, and communicate risks or readiness concerns to project leadership and stakeholders.
  • Identify opportunities to strengthen UAT processes, testing discipline, documentation standards, and cross-team collaboration practices.
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