Senior Test Engineer

Liberty Mutual Insurance•Boston, MA

13h•$106,000 - $197,000•Hybrid

About The Position

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. In this role at Liberty Mutual, you’ll help deliver a state of the art quote experience for one of our major distribution channels, which entails consulting on highly complex issues and solve technical problems, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.

Requirements

Strong experience in Personal Insurance domain with expertise in Quote-to-Issue workflows, New Business, Endorsements, Renewals, Cancellations, and Policy Servicing.
Hands-on experience with Personal Insurance policy administration systems such as Liberty/Safeco Policy System or similar platforms.
Experience designing and implementing UI and API automation frameworks using Playwright with TypeScript, Selenium, Cypress, or comparable tools.
Strong understanding of REST APIs, microservices architecture, and end-to-end integration testing.
Familiarity with the ACORD data model and insurance messaging standards.
Experience integrating automated testing into CI/CD pipelines using tools such as Jenkins, GitHub Actions, Azure DevOps, or similar platforms.
Working knowledge of mainframe technologies, for backend validation and integration testing.
Strong analytical, problem-solving, and communication skills with the ability to collaborate effectively in Agile environments.
Knowledge of current technology trends and best practices in Quality Engineering, Test Automation, and the Property & Casualty Insurance industry.
Bachelor`s or Master`s degree in technical or business discipline or equivalent experience.
Generally 5+ years of professional experience.
Extensive knowledge of IT concepts, strategies and methodologies.
Extensive knowledge of key tools used for analysis, testing and development.
Extensive knowledge of architectures and technical standards.
Extensive knowledge of layered systems architectures and layered solutions and designs.
Extensive understanding of shared software concepts.
Proficient in multiple programming languages and tools.
Proficient in new and emerging technologies.
Negotiation, facilitation and consensus building skills.
Strong oral and written communication skills; presentation skills.
Ability to learn and adapt to change effectively.
Demonstrates thorough knowledge of development concepts, cloud technologies, and CI/CD concepts, specifically how to implement testing automation within the pipelines.
Knowledge of quality measurement; status reporting.

Responsibilities

Design, develop, and execute comprehensive test strategies for Personal Insurance applications supporting the complete policy lifecycle, including Quote, New Business, Policy Issuance, Endorsements, Renewals, Cancellations, Reinstatements, and Policy Servicing.
Develop and maintain scalable test automation frameworks using Playwright with TypeScript (or similar technologies) to enable continuous testing across web and API applications.
Perform functional, integration, API, end-to-end, regression, and system testing across microservices, distributed systems, and mainframe-integrated applications.
Collaborate with Product Owners, Business Analysts, Developers, Solution Engineers, Architects, and Scrum teams to ensure quality is embedded throughout the Software Development Lifecycle (SDLC).
Integrate automated test suites into CI/CD pipelines and implement quality gates to support Continuous Integration and Continuous Delivery (CI/CD).
Validate policy transactions, business rules, rating, underwriting, and policy servicing workflows using ACORD standards and Personal Insurance domain knowledge.
Work closely with business stakeholders to ensure complete coverage of quote-to-issue workflows and policy lifecycle scenarios.
Support backend validation, batch processing, and data verification across modern and legacy systems, including mainframe applications.
Participate in test planning, defect triage, root cause analysis, and continuous improvement initiatives to enhance product quality and delivery efficiency.
Performs complex analysis of business/technical requirements and specifications for the customer.
Manages and supports the development/execution of varying types of complex test cases: i.e., service level, component, functional, regression, automation, performance, mobile, and end-to-end, etc.
Performs technical troubleshooting / diagnostic analysis of system defects and conducts impact analysis.
Provides detailed status reporting, metrics and execution dashboards.
Leads the implementation of risk based testing to align the testing effort with business risks/complexities.
Actively manages testing product risks and communicates mitigation options to customers.
Leads and coordinates on project work in collaboration with other test engineers.
Performs holistic system performance analysis and testing.