Senior Territory Production Underwriter - Middle Market Construction Insurance

Nationwide•Washington, DC

6d•$128,000 - $192,000•Remote

About The Position

This is a remote/work-from-home (WFH) production underwriting role that includes travel to key agency relationships within the assigned territory. The role focuses on middle market accounts, with an emphasis in commercial lines construction services, representing complex and sophisticated distribution partners. The individual will market, manage, and underwrite business through direct contact with select agencies or brokers, driving profit and premium to meet financial goals. Collaboration with internal business partners is key to supporting and increasing the overall Nationwide presence.

Requirements

Commercial insurance underwriting experience (with authority)
Profitability & production oriented lens
Agency management experience
Bachelor’s degree or equivalent experience is preferred.
Relevant professional designation such as CPCU or CIC is preferred.
Seven years of progressively more responsible underwriting and sales experience in commercial business preferred.
Expertise in markets consistent with our underwriting appetite and product portfolio preferred.
Extensive working knowledge of commercial underwriting, pricing and coverage for middle market business.
Knowledge of company sales and underwriting standards and philosophies, company products and programs and state statutes.
Strong knowledge of effective sales, marketing and agency relationship management techniques.
Excellent interpersonal and sales skills.
Ability to build and maintain cooperative and mutually rewarding internal and external partnerships.
Must have the ability to perform duties with independent judgment within underwriting authority and company underwriting standards.
Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and compliance.
Must have the ability to determine situations where additional support is needed for decisions.
Strong drive for results.
Valid driver's license and safe driving record are required.

Nice To Haves

Commercial middle market expertise
Construction-specific insurance industry experience
Existing relationships with agency partner firms

Responsibilities

Monitors market conditions, competitive landscape and confirms information gathered within market space. Researches risk, environment and factors necessary to win the account.
Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plan to resolve those situations.
Performs analysis of the most complex accounts that require combining experience, intuition and business savvy to make strategic territory and account decisions.
Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts.
Monitors risk selection and pricing decisions for entire agency plant. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions.
Navigates complex interactions necessary to influence sophisticated producers and customers. Independently reviews for acceptability and handles those within level of authority using company underwriting guidelines and standards.
Manages workflow and intricacies of underwriting a significant volume of assigned work using company tools and systems. Ensures file handling quality and workflow efficiency.
Manages large, complex work and coordinates work with and through others to meet service level agreements. Facilitates the successful delivery and execution of select agency business plans.
Drives robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management.
Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Considers sophistication of partners, navigates organizational complexities and mines for ancillary opportunities through promotion and negotiation techniques.
Plans and coordinates the efforts of the team on new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.
Markets Nationwide products and services to help drive agency and company results, including all products that may improve offerings. Assists agency with strategies for pipeline management, producer development and developing new business in targeted industries and preferred markets.
Assesses accounts and develops business propositions to win business.
Consults with agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships.
Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique businesses. Provides industry trend observations to leaders.
Consults with agencies regarding risk management and coverage options and to improve retention and profitability. Proactively identifies and consults on new business and growth strategies.
Communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives.
Communicates market intelligence to agencies and leaders. Communicates and collaborates actively with team and leaders to share industry trends, and field underwriting experience.
Completes agency visits as appropriate to develop new accounts, service existing accounts, review agency performance and enhance agency relationship.
Builds and maintains strong business relationships with agency leaders, producers and key groups.
Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of customer service requests.
Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities.
May assist in the development or training delivery as a subject matter authority.
Participates in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter authority. Provides professional development knowledge and insight to team.
May help mentor and coach new Territory Managers.
Manages a significant workload effectively and backs up others as needed. Monitors business plan results to measure performance and develops action plans to ensure alignment with underwriting philosophies, standards and performance expectations.
Reviews business in process, lost business and drives implementation of business plan. Leads discussion for assigned agents in agency reviews.
Ensures that unique agency business capabilities are assessed and emphasized as a competitive advantage.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire