Senior Telephony Engineer

American Family Insurance•Madison, WI

2d•$99,000 - $167,000•Hybrid

About The Position

This position collaborates with others in the division to provide and maintain applications that meet business needs. Responsible for software design and development for moderate to complex business solutions, providing technical guidance and leadership for specific applications. This will consider H1 visa transfers and sponsorship. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783. Candidates must reside within a 50-mile radius of the of the Madison, Wi HQ location. Internal Candidates are encouraged to apply and should review the internal mobility guidelines for the Hybrid Policy reference guide for more information on potential relocation. Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Requirements

Node.js experince is absolutley a must have to be succesful at this role. Canaidates need to have at least 3years of heavy Node.js experience.
Must have demonstrated experience of Java application, Node.JS and API development standards.
Demonstrated experience providing customer-driven solutions, support or service.
Java development experience building and supporting scalable, maintainable applications and experience building and evolving scalable Java-based platforms
Demonstrated experience designing, developing, and maintaining secure, scalable APIs with strong integration and documentation practices.
Basic knowledge and understanding of application architecture, design alternatives, and development standards.
Demonstrated experience communicating technical information.
Demonstrated experience developing complex software/systems using one or more programming language.
Demonstrated experience establishing, using and supporting integration and communications technologies between applications, databases and technology platforms.
Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
Demonstrated experience writing and modeling application system design and program specifications.
Solid knowledge and understanding of systems development life cycle (SDLC).
Solid Knowledge and understanding of integration and migration strategies and technologies.
Candidates must be able to acquire 3 Genesys Certifications within 6 months of employment.

Nice To Haves

Preferred experience with Genesys Cloud, including configuration, integrations, and day-to-day platform support.

Responsibilities

Analyzes high level system specifications, system requirements and/or use cases.
Converts information into low level specifications and system design plan.
Understands and identifies system dependencies.
Provides appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards.
Defines, conducts, and/or participates in testing (i.e. unit, system integration).
Prepares, leads and/or participates in development walkthroughs.
Collaborates with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.
Ensures software development meets standards for programming, design, performance, quality, and security. Identifies and recommends areas for improvement in planning, design, development, and testing.