Senior Telecommunications Network Engineer

First Orion • North Little Rock, AR

8h

About The Position

We are looking for a Senior Telecommunications Network Engineer who will be responsible for implementing and monitoring infrastructure used in First Orion telecommunication solutions . What you’ll be doing: Testing, troubleshooting, and maintaining REST API solutions Testing, troubleshooting, and maintaining SIP telecommunication solutions Assist in tuning performance and ensure high availability of infrastructure Developing test automation frameworks in collaboration with other First Orion teams Issue troubleshooting, tracking and analysis for patterns and resolution Support and validation of deployments, upgrades, and maintenance window activities On Call Rotation for Tier 3 support Identify opportunities for continuous improvement of support infrastructure and First Orion solutions

Requirements

• Industry experience with REST API, SIP, IP, Routing, Firewall, Monitoring
• Experience managing, maintaining , configuring SIP network elements including SBCs and SIP routing proxies
• Advanced knowledge of AWS infrastructure, including ECS, CloudWatch , S3, API Gateways, EKS and network routing.
• Network Protocol Analysis (Wireshark, Opnet , Gigamon) – ability to dissect network telecommunication protocols over IP
• Experience creating, deploying Jobs, alerts, notebooks, queries, dashboards and DABS in DataBricks
• Experience testing and diagnosing issues on Linux servers. TCPDUMP, CURL, and other OS based tools.
• Linux Shell Scripting (CSH, KSH, BASH)
• Data-Driven Scripting (SQL, Python, Scala)
• Good communication skills
• Technical skill set to implement and maintain operational solutions for monitoring, alerting, and tracking issues.
• Strong analytical skills to perform effective troubleshooting
• Ability to handle multiple tasks simultaneously in high stress environment, independently and as part of team
• Attention to detail and work product validation
• Team player able to effectively interact with colleagues and stakeholders across the company
• Change management in complex environments

Nice To Haves

• Bachelor of Science in Computer Science or related area of study
• 5+ years of industry experience focused on telecommunications support and system administration
• Experience maintaining large scale implementations
• TLS management and usage
• Token management
• Databricks Certified Data Engineer Associate certification
• Experience interfacing with multiple TAS, PBX vendors

Responsibilities

• Testing, troubleshooting, and maintaining REST API solutions
• Testing, troubleshooting, and maintaining SIP telecommunication solutions
• Assist in tuning performance and ensure high availability of infrastructure
• Developing test automation frameworks in collaboration with other First Orion teams
• Issue troubleshooting, tracking and analysis for patterns and resolution
• Support and validation of deployments, upgrades, and maintenance window activities
• On Call Rotation for Tier 3 support
• Identify opportunities for continuous improvement of support infrastructure and First Orion solutions

Benefits

• Balancing the work-life flow is key to health and happiness!
• That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements.
• We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work.
• Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level