Senior Technology Operations Risk Advisor

Vanguard•Malvern, PA

1d•Hybrid

About The Position

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. The Senior Technology Operations Risk Advisor provides risk guidance, oversight, and assurance services to enterprise and divisional partners based on Vanguard's operational and strategic risk framework. This role ensures the development and implementation of effective divisional risk controls and provides expert-level technical risk advice and direction across GTO capabilities. The advisor leads and manages the efficiency and effectiveness of technical risk management within GTO, setting measurable goals and examining ways to raise standards, increase quality, and improve overall technical risk management efforts. They provide technical risk and architecture thought leadership and expertise, assisting GTO in the development, implementation, and management of short- and long-term technical risk management strategies. The position involves working with GTO to mitigate risks, optimize process efficiency, design effective controls using IT industry best practice knowledge, and make recommendations for new technical risk management strategies. It also includes providing consultation, facilitation, and analytical support to the divisional management team for new products, services, processes, and procedures to ensure risk is properly mitigated, identifying potential solutions and recommending development options. Developing and maintaining strong relationships with enterprise and divisional clients to understand their ongoing risk needs, acting as a thought partner, and effectively persuading and influencing others are key aspects of the role. The advisor assesses existing control designs, makes recommendations for improvement leveraging industry best practice, understands the risk management framework, and identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies. Participation in special projects and other assigned duties is also expected.

Requirements

Undergraduate degree or equivalent combination of training and experience.
Minimum of eight years experience in Risk Management, Technology Operations, IT, or Cybersecurity
Familiarity with industry frameworks (e.g. ITIL, COBIT, NIST)
Certificates in relevant domains (e.g. ITIL 4, CompTIA Network+, CISSP, CRISC)

Nice To Haves

Graduate degree preferred.

Responsibilities

Provide risk guidance, oversight, and assurance services to enterprise and divisional partners based on the Vanguard's operational and strategic risk framework. Ensures the development and implementation of effective divisional risk controls. Provides expert level technical risk advice and direction across GTO capabilities.
Leads and manages the efficiency and effectiveness of technical risk management within GTO. Sets measurable goals and examines ways to raise standards, to increase quality and to improve overall technical risk management efforts of the team. Measures departmental success in identifying and managing technical risk exposure, and identifies and prioritizes existing and emerging risks and advises on appropriate control design and testing.
Provides technical risk and architecture thought leadership and expertise. Leads and assists GTO in the development, implementation and management of short- and long-term technical risk management strategies in accordance with department goals and objectives, standard risk management policies and procedures, and the overall risk strategy.
Works with GTO to mitigate risks and optimize process efficiency. Uses expert IT industry best practice knowledge to design effective controls, and makes recommendations for developing new technical risk management strategies for the business. Provides consultation, facilitation and analytical support to the divisional management team as new products, services, processes and procedures are developed to ensure risk is properly mitigated. Identifies potential solutions and recommends development options.
Develops and maintains strong relationships with enterprise and divisional clients to understand their ongoing risk needs. Acts as a thought partner to the business, and effectively persuades and influences others.
Assesses the design of existing controls and make recommendations, leverages industry best practice for improvement as needed. Understands the risk management framework and utilizes the core concepts when discussing risk exposures with the business. Identifies and advises on opportunities for continuous quality improvement of technical standards, methodologies, and technologies.
Participates in special projects and performs other duties as assigned.