Senior Technology Manager

Bank of America•Addison, IL

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: This role is responsible for driving technology strategy and execution across the Consumer Anti-Money Laundering (AML) domain, along with oversight of Safe Deposit Box and Escheatment technology functions. The leader will play a key role in shaping and advancing enterprise technology initiatives, while also serving as a strategic partner in leading Estate Management efforts across GOTSSCDP. This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Requirements

10+ years of technology leadership experience, including organizational design, workforce planning, and managing large-scale technology teams
Proven experience leading technology strategy and execution for complex, enterprise-scale domains, preferably within Financial Services or regulated environments
Strong experience managing end-to-end delivery portfolios, including forecasting, budgeting, and oversight of multi-million-dollar initiatives (>$10MM)
Demonstrated ability to drive cross-functional alignment, bringing together business, technology, and infrastructure stakeholders to achieve long-term strategic objectives
Expertise in application development and engineering oversight, ensuring solutions meet functional, non-functional, and compliance requirements
Experience partnering with infrastructure teams to manage environment strategy, stability, and scalability across enterprise platforms
Strong understanding of AML (Anti-Money Laundering) or risk/compliance-driven platforms, with experience supporting highly regulated domains preferred
Experience leading complex transformation initiatives across domains such as Consumer AML, Safe Deposit Box, or Escheatment (or similar regulated business areas)
Ability to lead and influence large, matrixed organizations, driving execution excellence while aligning with broader enterprise technology strategy
Strong communication and stakeholder management skills, with the ability to engage in senior leadership and drive decision-making

Nice To Haves

Financial industry experience Preferred
Influence
Risk Management
Solution Design
Stakeholder Management
Technical Strategy Development
Analytical Thinking
Application Development
Collaboration
Result Orientation
Solution Delivery Process
Agile Practices
Architecture
Automation
Data Management
DevOps Practices

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for their technical domain
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.