Senior Technology Manager - Zelle and Wires

Bank of America•Charlotte, NC

7d•Onsite

About The Position

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Requirements

10+ years of management experience or experience in a leading capacity
Extensive experience in software engineering, with a strong track record in financial services.
Fluency in Object Oriented or functional languages including but not limited to Java (preferred), C#, Python
Strong understanding of Data management, Databases and Messaging platforms
Track record of success working in Agile environments (e.g. SCRUM, Kanban) and continuous integration
Excellent problem solving and analytical skills in a high-pressure environment.
Candidate must be a strong team player with excellent communication skills, comfortable in communicating with business users.
Experience with DevOps & Release Automation
Strong knowledge of Architecture, payments domain and standards

Nice To Haves

Skills: Influence
Risk Management
Solution Design
Stakeholder Management
Technical Strategy Development
Analytical Thinking
Application Development
Collaboration
Result Orientation
Solution Delivery Process
Agile Practices
Architecture
Automation
Data Management
DevOps Practices

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for Payments/Transfers
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Be accountable for solution delivery and application management tasks including prioritizing backlog, driving risk and compliance deliverables and supporting audits
Support change management, Production triages, and client remediations for Payments and Transfer domain
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.