Global Payments Senior Technology Engineer

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. In Global Payments, the Senior Engineer serves as a senior technical leader responsible for delivering strategic platform modernization and engineering initiatives that enable critical payment processing capabilities across the enterprise. This role leads the design, architecture, and implementation of scalable, resilient, and secure payment orchestration solutions supporting regulatory, client, and business growth objectives. The individual partners closely with product managers, architects, engineers, and business stakeholders to define and deliver technology solutions that align with the Global Payments strategy and roadmap. This role provides technical thought leadership for cloud-native application development, platform engineering, and enterprise architecture, leveraging modern technologies including Java, Spring Boot, OpenShift, Kubernetes, and DevOps automation practices. The Senior Engineer is responsible for evaluating emerging technologies, establishing engineering standards, driving best practices, and enabling teams to deliver high-quality solutions through CI/CD, automation, observability, and Infrastructure-as-Code capabilities. As a recognized technical expert, this individual leads complex engineering efforts across multiple teams, guides solution design decisions, and ensures applications meet security, resiliency, performance, and operational excellence requirements. The role partners with technology and business leaders to solve complex challenges, manage technical risk, and deliver innovative solutions that improve platform reliability, scalability, and time-to-market. The successful candidate will possess deep expertise in distributed systems, microservices architecture, cloud platforms, container technologies, and software engineering best practices, along with a strong understanding of payment systems and enterprise-scale technology delivery. This role also plays a key part in mentoring engineers, fostering a culture of continuous improvement, and advancing engineering excellence across the organization. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work

Requirements

Architecture & Engineering: Payments orchestration, microservices, middleware, scalable platform design, and architecture governance
Application Development: Advanced Java and Spring Boot, with Python, Go, Bash, Mule, Oracle, MongoDB, and CockroachDB experience
Cloud & Containers: AWS, Azure, or GCP; OpenShift, Docker, Kubernetes, Helm, cluster lifecycle management, and multi-tenancy
DevOps & Automation: CI/CD, GitOps, GitHub Actions, ArgoCD, Flux, and infrastructure as code using Terraform
Reliability & Security: Monitoring, logging, tracing, alerting, security guardrails, policy as code, and tools such as Grafana and OpenTelemetry
Infrastructure Fundamentals: Linux, TCP/IP, DNS, load balancing, service mesh, and role-based access control
Delivery Leadership: Managing multiple initiatives, applying Agile and SDLC practices, mitigating risk, and delivering against business outcomes and timelines
Collaboration & Mentorship: Communicating across business and technology teams, simplifying technical concepts, producing clear documentation, and mentoring engineers
Experience: Typically 15+ years of relevant engineering and technology delivery experience

Nice To Haves

Bachelor's degree in technical field
CISA, CISSP / CISM background
Reporting, presentation, Communication, Jira / Kanban, Technology and Risk understanding. ITIL process exposure
Domain Knowledge: Experience with ISO 20022, ACH, Wire, SWIFT, RTP, Cross-Border Payments, or Payments Hub platforms
Familiarity with business resiliency processes and concepts, risk management principles, technology change management, and/or audit response and preparation methods
Familiar with Patch deployment / management process, CI/CD, DevOps
Certifications CISA, CISSP, RHEL

Responsibilities

Lead the architecture, design, and engineering of enterprise-scale payment orchestration capabilities, ensuring alignment with platform strategy, regulatory requirements, and business objectives
Design and develop scalable, resilient, and secure microservices to support high-volume payment processing workloads
Define and implement cloud-native engineering solutions leveraging OpenShift, Kubernetes, Docker, Helm, and multi-tenant platform capabilities to improve deployment velocity and operational efficiency
Establish and drive engineering standards, architecture patterns, and best practices to ensure maintainability, scalability, and consistency of solutions
Lead proof-of-concepts, technology evaluations, and architecture reviews to identify innovative solutions and continuous improvements for application modernization initiatives
Partner with architecture, product, delivery, and engineering teams to define technical requirements, solution roadmaps, and implementation strategies that support critical business outcomes
Implement and maintain platform observability, monitoring, logging, tracing, and alerting capabilities using tools such as Dynatrace, Grafana and OpenTelemetry to improve reliability and production support
Design and enforce security controls, policy-as-code frameworks, and governance standards to ensure compliance with enterprise security and risk management requirements
Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution
Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)
Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline
Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews
Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level
Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features
Works with stakeholders to establish high-level solution needs and with architects for technical requirements