Senior Technology Engineer- GenAI

PNC Bank•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Technology Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Denver, CO or Dallas, TX. As PNC continues its transformation to remain competitive in a rapidly evolving financial services landscape, the adoption of Generative AI (GenAI) and AI Agents will continue to accelerate. This role will be a key contributor within PNC’s GenAI organization, supporting the design, development, testing, validation, and ongoing maintenance of AI Agents and agent-based solutions. The Senior Technology Engineer will play a critical role in the high visibility initiatives focused on AI transformation across the software development lifecycle, ensuring GenAI solutions meet enterprise standards for quality, policy adherence, testing rigor, and operational readiness. This role is ideal for a senior-level engineer with deep expertise in development and testing, and a strong interest in advancing AI-native capabilities within a regulated environment.

Requirements

Strong experience in software development and testing, including hands-on testing of code, validation of outputs, and quality engineering practices
Experience working within complex, regulated environments where policy and procedure adherence is required
Solid understanding of the software development lifecycle (development, testing, deployment, and validation)
Familiarity with GenAI concepts, AI Agents, or AI-enabled systems (direct GenAI experience preferred but not required)
Ability to troubleshoot complex systems and clearly articulate technical issues and resolutions
Hands-on experience with or exposure to: XRAY, QFaaS / VFaas, PyDAT, MTSA, TSR
Experience validating systems against enterprise testing frameworks and quality standards
Background in technical architecture or quality engineering with demonstrated depth in testing
Understanding of QE principles and how testing directly supports business outcomes and risk reduction
Familiarity with CMF‑P (Change Management Framework – Policies and Procedures) or similar governance frameworks
Bachelors degree
5+ years of industry-relevant experience

Nice To Haves

Direct GenAI experience preferred

Responsibilities

Design, develop, test, validate, and maintain GenAI Agents and agent-based systems, including onboarding of new Agents and integration with existing PNC technology platforms
Lead and execute testing and validation activities within the GenAI organization, ensuring AI solutions comply with enterprise policies, procedures, and control standards
Develop and execute testing strategies across the full lifecycle (development, integration, deployment, and post-deployment validation)
Perform code testing, code validation, and code quality assessments, with specific attention to model behavior, outputs, and reliability
Troubleshoot and resolve complex technical issues related to GenAI workflows, testing frameworks, and agent execution
Partner closely with engineering, architecture, risk, and governance teams to tie testing outcomes directly to policies and procedures
Contribute to the evolution of AI-native engineering practices within lines of business and help lead change as AI capabilities scale
Support continuous improvement of quality engineering (QE) practices as they relate to business value, risk management, and AI adoption
Document testing results, validation approaches, and compliance evidence clearly and effectively for audit and governance purposes
Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions.
Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
Consults junior staff regarding complex issues and best practices.
Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service