Senior Techno Functional Analyst

Gordon Food Service • Wyoming, MI

1d • Hybrid

About The Position

The Senior Techno-Functional Analyst will focus on a supply chain suite of capabilities, including Demand Planning, Replenishment Planning, Inventory Optimization, and Order Optimization. This is a high-visibility, autonomous opportunity perfect for a technical professional eager to take full operational ownership of a modern supply chain tech stack as a Subject Matter Expert. The Senior Techno-Functional Analyst works closely with business users to understand the processes and requirements, translating them into artifacts to create solutions. This role engages in projects of all sizes and monitors/configures the application to enable all essential software features for optimal performance. It is the ideal role for a consultative problem-solver who wants to actively challenge business assumptions, design complex enterprise processes, and advise leadership.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field required.
• Five to eight years of previous analysis, software development, or relevant experience required.
• Direct, proven experience working within a modern tech stack (dbt, BigQuery, Data Lake, GCP, Certified Datasets).
• Deep understanding of demand planning and replenishment activities.
• Proven experience managing and collaborating with SaaS vendors.
• Highly motivated to engage in multiple large initiatives simultaneously with little to no oversight.
• Excellent verbal and written communication skills; able to interact professionally and clearly with executives, managers, developers, and diverse subject matter experts.

Responsibilities

• Function as a key SME for system availability, stability, and value realization within the o9 platform.
• Direct internal technologies (including dbt, BigQuery, Data Lake, GCP, and Certified Datasets) to build and maintain secure, performant, and stable systems.
• Elicit domain requirements using interviews, document analysis, and workflow analysis.
• Understand complex customer business needs and translate them into actionable artifacts for IT staff, Product Owners, and SaaS vendor support teams.
• Drive and actively challenge business users on their assumptions regarding how they will successfully execute their plans.
• Break down high-level information to identify the underlying true needs of user requests.
• Configure and tune applications for optimal performance, approaching problems with an awareness of key metrics (forecast accuracy, inventory turns, service levels) that must be balanced.
• Successfully engage in multiple large initiatives simultaneously, absorbing break fix volume while driving long-term strategic Center of Excellence (CoE) initiatives.
• Mentor less-experienced analysts and occasionally serve as a project team leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior