Senior Technician

Davies

About The Position

The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients. The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service ‘DPS’ will be agreed.

Requirements

Deep understanding of Lloyd’s and London market processing requirements
Good understanding of Lloyd’s/London Market and the broader insurance and reinsurance industry
Ability to understand Lloyd’s and Non-Lloyd’s slips and transpose information to client systems, most commonly IRIS
Intermediate Excel
Essential Understanding of Lloyd’s Reporting
Communication: Expresses ideas effectively and listens actively, facilitating productive relations with team and other internal & external stakeholders.
Ability to produce consistently accurate work to tight deadlines
Flexibility: readily adapts to changing organisational needs and priorities and has the ability to work simultaneously on a variety of projects.
Analytical: possesses the ability to understand, visualize, articulate and solve problems involving systems, data, processes and people.
Initiative: Proactively takes action to influence events. Generates ideas for improvement, takes advantage of opportunities and suggests innovations.
Willingness to learn about the market and develop technical skills

Responsibilities

Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients: - Original Slip entry both new and renewals - Evidence of IELR and RARC - Signing queries (where received) - Additional entries (endorsements into IRIS) - Review of EPI and written on facilities (existing policies maintenance) - Review of Bordereaux in line with written where applicable - Queries to be raised with Client DPS in first three months
Work with Client Data Partner DPS on sample selection each month
Month-end Reporting including findings and KPI’s
Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation)
Ensure timely and accurate documentation is received for review
Feedback any PAS issues
Part of the Data Working Groups