Senior Technician - Dallas

Hoist & Crane Service Group•Grand Prairie, TX

About The Position

The Senior Technician is a heavy equipment mechanic specializing in crane modernization and repair. The role performs routine maintenance, troubleshooting, repairs, and upgrades, and resolves complex crane malfunctions. It requires self-sufficiency, leadership, effective communication, and professionalism to lead field technicians and serve as a liaison between HCSG management and customers. The position works in a safety-first environment and supports HCSG’s 24/7 service operations, including on-call, after-hours, weekend, and overtime work as customer needs require. Work is performed at customer locations, indoors or outdoors depending on customer requirements, and may involve travel of 20–50% and travel out of town at the company’s discretion.

Requirements

At least 5–7 years of crane repair and maintenance experience, or at least 3–4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
Valid driver’s license and acceptable driving record.
Commitment to working and driving safely.
Willingness to work at various heights and off the ground.
Basic computer skills for web-based crane inspection programs.
Ability to communicate well and work independently or as part of a team.
Knowledge of hand tools and/or possession of hand tools.
Ability to lift up to 50 pounds daily and up to 100 pounds on rare occasions.
Ability to perform frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, and prolonged standing and sitting; occasional pushing, pulling, kneeling, and crawling; and tasks requiring strong hand-eye coordination.
Willingness to travel 20–50%, work various shifts, and work on-call and overtime as needed.
Ability to work in environments with heights, noise, fumes, dust, odors, and extreme hot or cold temperatures.

Nice To Haves

Vocational or technical training certificate.

Responsibilities

Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
Be available on-call and provide after-hours services as required.
Train and mentor field technicians.
Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
Communicate with the Service Manager and Branch Manager during the day to coordinate and complete scheduled work.
Consult with customers about repair and safety issues and discuss recommendations to improve their services.
Maintain company-issued equipment, vehicles, and assets in safe and proper working order.
Operate tools, equipment, and vehicles safely and responsibly, and notify the immediate supervisor of deficiencies.
Maintain HCSG forms and miscellaneous materials in the company vehicle.
Work effectively with others in a team environment.
Attend company-provided training and seminars as required.
Participate in the HCSG 5 Marks program.
Perform other duties as assigned.