Senior Technician SME
About The Position
Radwell International is seeking a highly skilled Senior Technician - Subject Matter Expert (SME) to serve as a technical leader within our Production team. This role is designed for experienced repair professionals who are passionate about sharing their expertise, mentoring developing technicians, and helping drive growth within their area of specialization. In addition to performing advanced electronic and electro-mechanical repairs, the Senior Technician SME serves as a key technical resource for the department by supporting troubleshooting efforts, establishing best practices, improving quality standards, and helping technicians develop their skills. This position is ideal for a proven technical expert who enjoys both hands-on repair work and coaching others to succeed.
Requirements
- Minimum of five years of bench repair experience within your product area of expertise
- Demonstrated subject matter expertise in industrial electronics or industrial controls repair
- Strong mentoring and coaching abilities with a passion for developing others
- Advanced troubleshooting and diagnostic skills
- Ability to work independently while supporting team development
- Strong attention to detail and commitment to quality workmanship
- Proven ability to maintain productivity while delivering exceptional repair quality
- Strong communication and collaboration skills
- Must provide personal tools as specified by the hiring manager
- High School Diploma required
- Technical School Certification in a related technical field required
- Industrial controls, electronics, or technical repair experience required
Nice To Haves
- Five or more years of bench-level repair experience within your area of expertise preferred
- Technical or industrial product knowledge preferred
Responsibilities
- Perform bench-level electronic and electro-mechanical repairs using advanced troubleshooting, repair, and soldering techniques
- Serve as a subject matter expert within your designated product area
- Support and mentor technicians by sharing technical knowledge, troubleshooting techniques, and repair best practices
- Assist with onboarding, training, and development of new technicians
- Serve as a technical resource for department leadership and technician teams
- Help improve repair quality, capabilities, and overall department performance
- Participate in technical planning, process development, and work instruction creation within your area of expertise
- Support technician development initiatives and retention efforts across the organization
- Collaborate with management to identify opportunities for capability growth and service expansion
- Meet established productivity and repair output goals while maintaining high quality standards
- Contribute to continuous improvement initiatives and technical development projects
Benefits
- Medical, dental, and vision coverage starting Day 1 of employment.
- Company-sponsored short-term and long-term disability
- Company-paid $50,000 life insurance
- 401(k) with company matching
- 15 PTO days (accruing from day 1, available immediately)
- Paid company holidays
- Free onsite gym
- Additional voluntary benefits available to full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
