Senior Technician - Security
About The Position
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction. We expect all employees to represent Bosch BT in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Vancouver you may be required to travel to job sites throughout the region.
Requirements
- 5 plus years of experience in a technical role within the integrated security industry.
- Progressive experience in a technical role within the integrated security or low-voltage industry(s).
- Programming experience (essential for senior positions).
- Ability to work 50% to 70% night shift.
- Previous experience leading installations at the site level.
- Valid TQ certification.
- Strong troubleshooting and problem-solving skills.
- Proficiency in the use of relevant tools and equipment.
- Valid Driver’s License and clean abstract.
Nice To Haves
- Vendor Certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others).
- Postsecondary training in electronics or equivalent.
Responsibilities
- Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications.
- Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly.
- Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism.
- Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA's, contract for clients and internal use.
- Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use.
- Stay up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications.
- Adhere to all safety regulations and compliance standards related to security systems installation and maintenance.
- Administrative duties including project updates to Project Managers, completing and filing all project documentation.
- You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
- Utilizing expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine-tuning, and optimizing equipment for peak operational efficiency.
- Support, lead, and mentor team members.
- Design systems and layout .
- Maintain a high level of safety and professionalism.
- Lead projects at a site level, manage a team of junior technicians as necessary.
- Other duties as required.
Benefits
- Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
