Senior Technician - Field Inventory

Wesco•Greenfield, IN

3h•$23 - $29•Hybrid

About The Position

As the Senior Technician - Field Inventory, you will provide on-site services for customers and sales through installation and training. You will provide advanced stock/inventory analysis and obtains new product orders. You will also be responsible for promoting sales of new products, spare parts, and consumables. You may coordinate a team of Field Inventory Technicians.

Requirements

Valid Driver’s License, with a satisfactory driving record required
High School Degree or Equivalent required
3 years of electrical, construction, or mechanical products required
3 years of resolving technical, equipment, and service-related issues
3 years required field service experience
Ability to quickly process information, find solutions to problems and make decisions
Strong verbal, written, analytical, persuasion and interpersonal skills
Ability to travel 75% - 100%

Nice To Haves

Associate degree (U.S.)/College Diploma (Canada) preferred
5 years of electrical, construction, or mechanical products preferred
5 years of resolving technical, equipment, and service-related issues preferred
5 years of preferred field service experience

Responsibilities

Independently provide efficient and effective field services to customers in a timely manner including stock inventory, training, preventative maintenance, and sales support, etc.
Manage procurement requests, process orders and direct order requests
Manage Kanban/Vendor-Managed Inventory (VMI) process at multiple production plants which includes on-site inventory counts and reconciliation at customer sites
Manage vendor relations at local/customer level
Work directly with Engineering team at plant site on product evaluations, specifications, substitutes, and conversions which include new product introductions to Engineering team
Pick up/deliver products for customers at various warehouse locations
Partner with Supervisors on production floor to support manufacturing inventory and to ensure that all product is readily available to avoid line down situations
Manage vending sales including vending machine inventory and vending machine maintenance
Process monthly consolidated billing as per customer requirements
Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK.
Advise other Field Service Technicians on these processes
Make recommendations on proper techniques to review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET
Work with Field Service Technicians to develop solutions and serve as an advisor on complex situations
May serve as team lead to Field Service Technicians