Senior Technical Writer
About The Position
Assured Information Security (AIS) has an opening for Senior Technical Writer! In this role, you’ll plan, design, develop and implement all aspects of SecureView training documentation and functional SecureView documentation set. This is an Hybrid opportunity with the ability to be on-site as needed at our office in Rome, NY. AIS is a leading cyber and information security company supporting mission critical operations across the DoD, intelligence community, commerce and beyond. Founded in 2001, AIS is a privately-owned company committed to excellence in all facets. We pride ourselves on offering some of the best benefits seen in the industry. We celebrate the unique backgrounds and experiences of our people and encourage new ideas, innovation, and the autonomy to create the future and career they want with our support.
Requirements
- You have a Bachelor’s degree in Computer Science, Information Technology, Writing, Journalism, Communications, or a related discipline with 8 years relevant work experience with technical writing OR equivalent combination of education and experience
- 5 years’ experience with technical or professional writing, training development and facilitation
- 5 years’ of proven professional level writing skills and ability to analyze documents to maintain a single voice and writing style
- 5 years’ experience taking highly technical data and information and conform the content for an appropriate audience
- 5 years’ experience designing software documents
- 5 years’ experience creating training documentation and technical course materials
- Working expertise in Microsoft Office products: Word, Project, Visio or similar
- Highly organized, deadline oriented, quality focused, and comfortable speaking to various sized audiences
- Clearance Required: Active Secret
Nice To Haves
- Expertise with Adobe FrameMaker
Responsibilities
- Manage and develop technical documentation, such as manuals, procedures, specifications, test plans, white papers, technology description documents, and training materials.
- Oversee all revisions made to the SecureView documentation set, resulting for client requests or software updates. Understanding the impact of changes and enhancements to the customer.
- Apply research methods to collect relevant topics providing original content to the documentation set. While tracking product changes and release to maintain technical and operational comprehension of the assigned products or programs.
- Select, create, and edit images for use in documents.
- Create, maintain, and oversee hands on computer-based trainings to deliver training content in a self-paced, interactive manner.
- Manage ongoing projects to plan materials and project deliverables.
- Create training courses, presentation, agenda, course schedules and other supporting materials.
- Participate in reviews of and contribute to proposals, design documents, and other technical documentation.
- Oversee delivery and version control of technical documentation and training set to the customer.
- Assist with user interface testing and usability evaluations.
Benefits
- employer paid health insurance
- a 7% contribution to your 401k
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
251-500 employees
