Senior Technical Writer

Kymeta•Woodinville, WA

5d•Onsite

About The Position

Kymeta revolutionizes satellite communications through Intelligent Communications Platforms (ICPs). Our electronically steered flat panel antennas enable seamless communications on-the-move. Kymeta solutions serve government, military, maritime, transport, and public safety clients worldwide, providing uninterrupted connectivity and spatial intelligence anywhere, anytime. With over 150 patents, Kymeta is shaping the future of global communications. For more information, visit kymetacorp.com We are looking for a Senior Technical Writer with a strong engineering and technical background to support the development of high-quality, customer-facing documentation. This role is embedded within the product lifecycle and involves close collaboration with hardware, software, and production teams. The primary focus is on collecting, validating, and structuring technical details, including hands-on interaction with hardware and system-level understanding—to serve as the foundation for installation, service, and troubleshooting documentation. This position is based at our facility in Woodinville, WA and reports to the Senior Technical Communications Manager.

Requirements

Experience in technical writing within an engineering-driven environment (hardware/software systems, telecommunications, aerospace, or similar)
Ability to work hands-on with hardware while understanding system-level and software-driven functionality
Strong ability to interpret logs, telemetry, and system outputs and translate them into practical troubleshooting documentation
Experience collaborating with cross-functional teams, including engineering, software, and operations (e.g., NOC/support)
Excellent written communication skills with a focus on clarity, accuracy, and usability
Strong attention to detail and ability to capture procedural accuracy and safety considerations
Ability to organize complex technical information and produce clear, structured drafts

Nice To Haves

Experience with structured authoring tools (e.g., MadCap Flare) and version-controlled environments preferred

Responsibilities

Work hands-on with hardware, tools, and assemblies on the production floor and in lab environments to understand installation, mounting, and service procedures
Assemble FRUs (Field-Replaceable Units) and accessories to accurately capture real-world workflows, precautions, and safety considerations in documentation
Collect, validate, and organize technical input from engineering, software, and production teams
Develop a strong understanding of system behavior, including software interactions, logs, and error messages that impact field operations
Translate technical details, system logs, and error conditions into structured drafts for installation instructions, FRU procedures, and troubleshooting guides
Provide clear technical input and troubleshooting content to support NOC, support teams, and customer-facing teams
Collaborate with software teams to interpret system workflows and convert them into actionable troubleshooting guidance
Support product requirements development by ensuring documentation inputs are captured early and accurately
Prepare structured drafts for review and finalization by the Senior Technical Communications Manager
Ensure all outputs align with internal standards, guidelines, and approval processes