Senior Technical Writer

Strider Technologies•South Jordan, UT

About The Position

Strider Technologies is on a mission to deliver strategic intelligence that enables faster, more confident decision-making for organizations around the world. As the leading strategic intelligence company, Strider empowers organizations to secure and advance their technology and innovation. We leverage cutting-edge AI technology and proprietary methodologies to transform publicly available data into critical insights. These insights enable organizations to proactively address and respond to risks associated with state-sponsored intellectual property theft, targeted talent acquisition, and supply chain vulnerabilities. Summary As a Senior Technical Writer at Strider, you’ll play a critical role in ensuring our products are understood, adopted, and valued by users across industries. You’ll craft clear, concise, and engaging documentation that supports both customers and internal teams in navigating Strider’s platform and capabilities. From product guides and API documentation to release notes and knowledge base articles, you’ll ensure our communication reflects Strider’s mission and technical excellence. Additionally, you’ll support Strider University by developing client education and training materials. You’ll work cross-functionally with engineering, product management, customer success, as well as marketing and designers to translate complex ideas into accessible and actionable content.

Requirements

5+ years of experience in technical writing or documentation for software products or platforms
Proven ability to translate complex technical information into clear, user-friendly content
Experience writing developer-focused documentation, including API references and integration guides
Familiarity with documentation and business tools (e.g., Markdown, Jira/Jira Service Management, Claude, ChatGPT, Swagger/OpenAPI, Git, Confluence, or similar)
Experience developing tutorials, training guides, and other educational materials in collaboration with Sales, Client Services, and Customer Success
Strong collaboration skills, especially working with product, engineering, and design teams
Excellent command of English with superior grammar, editing, and communication skills
Ability to manage multiple projects in a fast-paced, agile environment

Nice To Haves

Background in computer science, engineering, or a related technical field
Experience with cloud-based platforms, security-focused technologies, or SaaS products
Familiarity with version control systems (e.g., GitHub) and Agile development workflows

Responsibilities

Developing and maintaining product documentation, API references, integration guides, FAQs, release notes, as well as educational and training content
Collaborating with engineers, product managers, and other cross-functional partners to gain deep knowledge of features and workflows
Writing knowledge base content that anticipates user needs and supports customer success
Ensuring technical accuracy, brand consistency, and clarity across all documentation assets
Reviewing, editing, and updating existing documentation as products evolve
Contributing to the design and structure of our documentation portal, including navigation, layout, and search optimization
Helping define documentation standards, templates, and tone for Strider content